Logo
ZipRecruiter

TANF Program Manager

ZipRecruiter, Harrisburg, Pennsylvania, us, 17124

Save Job

Job DescriptionJob DescriptionCompany Description

We help EARN Participants and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

Develops and maintain detailed knowledge of the local labor market Keep apprised of local business needs and job placement opportunities

Develops plans with employers to identify job openings, alternative work activities and training initiatives

Works with TDS staff to facilitate job placements

Contacts and supports employers by assisting with recruiting, interviewing, and hiring qualified candidates

Enters employer information into all appropriate Databases and monitors employer activities

Assists with job fairs and employer hiring events

On occasion may work outside normal business hours to support event, employers, or deadlines

Responsible for overseeing the project's programmatic activities and operations

Reviews, recommends, reports, and implements programs to ensure that the project meets contractual obligations and compliance issues

Analyzes processes and procedures to optimize performance

Defines and sets operational goals

Prioritizes assignments and adjusts or adapts service delivery as needed

Supervises local office team providing oversight to ensure that participants receive quality and timely services and meeting program objectives

Manages a caseload of participants and provides counseling and mentoring

Assess participant competencies, work history, education attainment, skills, and abilities Identifies challenges to finding employment and prompts remediation

Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with outreach/referral and continuing through retention and advancement efforts.

Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting entire history of a program participant including supportive services issued Understands all technical aspects of the program operation

Maintains knowledge of applicable federal, state, and local laws, regulations, guidelines, and policies related to welfare and workforce programs

Reviews eligibility of participants and verify staff record participant activity and progress in state system of record

Conducts regular file review and monitoring Maximizes performance and productivity

Direct/delegate staff responsibilities to meet and/or exceed performance standards

Reviews staff performance and recommend corrective actions as needed

Coordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively

Participates in development and maintenance of standard operating procedures Facilitates meetings with partners to promote full, frequent communication

Delegates work and resolve issues and conflicts that arise

Other duties as assigned

Qualifications

Bachelor's Degree from an accredited university or college or 2 years' work experience in business to business sales, marketing, customer service, staffing or recruiting

Excellent verbal and written communication and interpersonal skills Demonstrated strong customer service skills.

Strong presentation skills with public speaking or outside sales experience

Familiarity with the communities being served, with knowledge and understanding of local needs and resources

Demonstrated knowledge of labor market trends

Friendly, professional demeanor Sales or staffing experience Bi-lingual (English/Spanish) Ability to work well in teams and independently

Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)

Ability to work well in teams and independently

Valid driver's license in good standing and proof of automobile insurance required

Additional Information

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by . We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to , , , , , , , ancestry, , , veteran status, physical or mental , or reprisal or any other characteristic protected under state, federal, or local law.