Thresholds
Overview
When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room offers an alternative: a community crisis center—a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.
As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.
To succeed in this role, you will maintain a welcoming environment by greeting guests and learning their names, inviting them to take the lead in determining their recovery path. You will also prepare food for guests and ensure that the space is neat and tidy.
You will keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.
Responsibilities
Use personal lived experience with mental health recovery to support and educate Living Room guests
Engage guests in conversation, learn about their interests and strengths, and encourage recovery planning
Model coping strategies and help guests develop crisis recovery plans
Link guests with supportive services for after their crisis
Greet guests, learn their names, and involve them in determining their recovery path
Prepare food for guests and keep the space neat and tidy
Stay current on mental health trends and pursue ongoing training
Receive supervision for CRSS certification and seek reimbursement for testing and application fees
Qualifications
Lived experience of mental health recovery
Effective communication and relationship-building
Good writing skills
Strong time management and organizational abilities
Willingness to obtain the Certified Recovery Support Specialist (CRSS) credential within a year of hire
To be at least 21 years old
Ability to work the assigned schedule:
Tuesday - Saturday 3:00pm - 11:00pm
Education and Experience
High school diploma or GED certificate required
Higher education in Psychology, Social Work, Counseling or related field preferred
Certified Recovery Support Specialist (CRSS) preferred
What Sets Thresholds Apart
Salary Range: $25.00 - $30.00 per hour
— Based on education, licensure, and experience
Generous PTO
Dental insurance, vision insurance, choice of 4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Cell phone reimbursement (up to $50/month)
Public service loan forgiveness
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
Reimbursement for professional licensure and license renewal
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For several years in a row.
Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.
To succeed in this role, you will maintain a welcoming environment by greeting guests and learning their names, inviting them to take the lead in determining their recovery path. You will also prepare food for guests and ensure that the space is neat and tidy.
You will keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.
Responsibilities
Use personal lived experience with mental health recovery to support and educate Living Room guests
Engage guests in conversation, learn about their interests and strengths, and encourage recovery planning
Model coping strategies and help guests develop crisis recovery plans
Link guests with supportive services for after their crisis
Greet guests, learn their names, and involve them in determining their recovery path
Prepare food for guests and keep the space neat and tidy
Stay current on mental health trends and pursue ongoing training
Receive supervision for CRSS certification and seek reimbursement for testing and application fees
Qualifications
Lived experience of mental health recovery
Effective communication and relationship-building
Good writing skills
Strong time management and organizational abilities
Willingness to obtain the Certified Recovery Support Specialist (CRSS) credential within a year of hire
To be at least 21 years old
Ability to work the assigned schedule:
Tuesday - Saturday 3:00pm - 11:00pm
Education and Experience
High school diploma or GED certificate required
Higher education in Psychology, Social Work, Counseling or related field preferred
Certified Recovery Support Specialist (CRSS) preferred
What Sets Thresholds Apart
Salary Range: $25.00 - $30.00 per hour
— Based on education, licensure, and experience
Generous PTO
Dental insurance, vision insurance, choice of 4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Cell phone reimbursement (up to $50/month)
Public service loan forgiveness
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
Reimbursement for professional licensure and license renewal
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For several years in a row.
Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr