iMethods
Responsibilities
Achieve and maintain application specific certification in accordance with vendor requirements.
Provide site-specific, on-call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS imaging informatics applications, PACS platforms, and the electronic medical record as it relates to imaging.
Conduct clinical workflow analysis and assess need for workflow redesign and process improvement.
Assist in configuring imaging applications to meet the requirements of Radiology as well as other clinical departments utilizing imaging application, while maintaining and promoting enterprise standards.
Provide support of the Teleradiology program including project scoping, implementation, and daily management of issues, updates and enhancements.
Participate in the evaluation, testing and validation of new release and upgrade functionality.
Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. May lead projects impacting multiple teams.
Facilitate change and employ change management methods in advancing innovation, technology and decision support.
Respond to assigned Service Now tickets within the defined timeframes.
Requirements
Associates degree required; Bachelors Degree preferred
Previous experience supporting the following applications:
Siemens Syngo Dynamics (CPACS)
GE Muse (EKG)
GE Cardio Day
GE MacLab/CCW
Philips TomTec