Ohio Department of Commerce
Administrative Professional 1/Front Desk Customer Service, PN
Ohio Department of Commerce, Columbus, Ohio, United States, 43224
Administrative Professional 1/Front Desk Customer Service, PN 20076197
What You Will Do:
Provide exceptional customer service to internal and external customers. Ask questions to uncover needs Accurately and efficiently document interactions electronically and/or in writing Confidently troubleshoot and seek out necessary information to address concerns Who we are looking for:
Someone who has excellent customer service skills Computer skills Problem solving skills Event scheduling and coordination Benefits to you:
Enjoy an excellent work/life balance Receive paid time off with vacation, sick and personal leave Receive 11 paid holidays per year. Receive regular pay increases; 1 st increase after 4 months Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period. Experience growth opportunities within organization. Participate in employee tuition reimbursement programs. Receive a pension plan with 14% employer contribution.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
1 yr. trg. or 1 yr. exp. in secretarial science or business office applications. For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.
-Or equivalent of Minimum Class Qualifications For Employment noted above
Job Skills:
Administrative Support/Services
What You Will Do:
Provide exceptional customer service to internal and external customers. Ask questions to uncover needs Accurately and efficiently document interactions electronically and/or in writing Confidently troubleshoot and seek out necessary information to address concerns Who we are looking for:
Someone who has excellent customer service skills Computer skills Problem solving skills Event scheduling and coordination Benefits to you:
Enjoy an excellent work/life balance Receive paid time off with vacation, sick and personal leave Receive 11 paid holidays per year. Receive regular pay increases; 1 st increase after 4 months Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period. Experience growth opportunities within organization. Participate in employee tuition reimbursement programs. Receive a pension plan with 14% employer contribution.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
1 yr. trg. or 1 yr. exp. in secretarial science or business office applications. For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.
-Or equivalent of Minimum Class Qualifications For Employment noted above
Job Skills:
Administrative Support/Services