Monks is hiring: Associate HR Director in San Francisco

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About the Role

Acting as the strategic HR partner for our largest global account, advising leadership across regions with a focus on NAMER to align people strategy with business impact. Leading the evolution of our HR infrastructure by designing scalable frameworks, resources, and toolkits, while driving cross-functional initiatives that leverage AI, technology, and fresh thinking. This role balances people-first solutions with commercial priorities, ensuring our global People operations are both innovative and effective. This position operates as a senior partner to both the business and the People function, ensuring HR strategy and execution are aligned, practical, and responsive to evolving needs.

Responsibilities

• Serve as the primary HRBP and central connector across regional HR partners.
• Translate business goals into people strategies that boost performance, engagement, and retention.
• Partner with leadership on organizational design, talent planning, and workforce transitions, ensuring consistency at scale while adapting to local contexts.
• Lead employee relations, resolving issues fairly, promptly, and in compliance with local and global standards.
• Support change management across the global account in collaboration with Regional HR, implementing programs effectively while localizing as needed to reflect both business and employee impact.
• Conduct exit interviews, identify patterns, and surface actionable insights that inform strategies for improvement.
• Champion onboarding as more than just a checklist, designing experiences that inspire, support, and set up for success from day one. Reimagine talent touchpoints, streamline processes with technology and AI tools, and ensure every interaction reflects culture and values.
• Design and implement scalable communication frameworks, toolkits, and people-facing resources that support global initiatives and strengthen HR service delivery (e.g., manager FAQs, recurring communication templates).
• Lead cross-functional People projects focused on performance reviews, compliance initiatives (EEOC, California Pay Data Reporting), and systems/process improvements to reduce risk and improve efficiency.
• Oversee and maintain HR systems for your team including Workday, relocation records, and agreement tracking, ensuring payroll readiness, data accuracy, and lifecycle documentation.
• Partner with IT, Legal, and HRIS to ensure internal practices remain current and aligned with the broader People strategy.
• Support accountability through HRBP Effectiveness, People Resources and Frameworks, Project Execution, Operational Coordination, and Employee Relations as part of delivering trusted, business-aligned people solutions.
• Support Talent Discovery partnerships to address blockers, surface issues early, and enable proactive hiring and workforce planning.
• Drive internal mobility by guiding leaders, managers, and employees through processes ensuring approvals and smooth transfers.
• Ensure compliance with client-specific and global requirements and maintain documentation for audits and governance.

About You

• A degree in Human Resources Management, Business Administration, or related field and/or HR certification such as SHRM-SCP or SPHR preferred.
• 8+ years of progressive HR experience, including at least 4 years in a senior HRBP or equivalent leadership role supporting large, complex, global business units.
• Proven experience advising senior leadership on organizational design, workforce planning, and large-scale change management.
• Expertise in employee relations, performance management, and coaching senior leaders on complex people matters with sound judgment and risk awareness.
• Strong track record in building HR infrastructure, including scalable frameworks, communications, and toolkits that enable global consistency while respecting local needs.
• Tech-savvy with proven ability to adopt digital tools and AI to elevate HR practices and employee experience.
• Detail-oriented yet holistic thinker, able to connect operational execution with long-term strategy.
• Entrepreneurial, resourceful, and solutions-driven, thriving in building and scaling new approaches in fast-paced environments.
• Hands-on experience with HR systems, Workday strongly preferred, including data governance, compliance, and integration with payroll or finance.
• Solid understanding of global compliance landscapes such as US EEOC, California Pay Data Reporting, and GDPR, with experience partnering with Legal and Compliance teams to mitigate risk.
• Proven project management skills with the ability to scope, lead, and deliver cross-functional HR initiatives on time and within scope.
• Ability to manage cross-functional projects across HR, Finance, Legal, IT, and business stakeholders.
• Comfortable operating in matrixed, fast-paced, and high-growth environments, with experience supporting large global accounts.
• Exceptional communication and influencing skills, balancing strategic thinking with hands-on execution.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups
• Commitment to DEI and sustainable growth

Monks is an equal-opportunity employer committed to building a respectful and empowering work environment for all people.