EY
Technology Consulting - Managed Services - Salesforce & Digital Applications - S
EY, Woodbridge, New Jersey, United States
Overview
Technology Consulting – Managed Services - Salesforce & Digital Applications – Senior Manager at EY. Location: Anywhere in Country. EY is committed to shaping your future with confidence and helping you succeed in a globally connected power house of diverse teams. As a Senior Manager in EY’s Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. Responsibilities
Lead end-to-end delivery of Salesforce and digital application engagements within EY’s Managed Services framework. Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.). Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture. Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs. Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS). Drive innovation through automation, AI/ML, and analytics embedded in digital workflows. Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery. Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources. Mentor and coach team members, fostering a culture of continuous learning and collaboration. Support talent acquisition, onboarding, and capability building across the Salesforce practice. Collaborate with EY’s global delivery centers to ensure seamless execution of managed services. Monitor and report on service performance, incident resolution, and enhancement requests. Implement governance models and operational playbooks for sustained service delivery. Support go-to-market strategy for Salesforce and digital services within Managed Services. Lead proposal development, solutioning, and client presentations. Contribute to thought leadership, industry events, and EY’s digital community. Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business, or related field. 10–12 years of experience in Salesforce and digital application delivery. Proven track record of leading large-scale Salesforce implementations and integrations. Experience in managed services or long-term service delivery models. Strong understanding of Salesforce architecture, data models, APIs, and security. Preferred Qualifications
Master’s degree or MBA. Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer). Experience with Agile delivery methodologies and DevOps practices. Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform). Skills & Attributes
Strategic thinking and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities and drive results in a fast-paced environment. Passion for digital innovation and customer-centric design. What We Offer
Compensation and benefits package with base salary ranges and total rewards, including medical and dental coverage, pension and 401(k), and paid time off. Hybrid work model with a balance of in-person collaboration and remote work. Flexible vacation policy and time off for holidays and personal needs. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. Equal Employment Opportunity
EY focuses on high-ethical standards and integrity and provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence across assurance, consulting, tax, strategy and transactions.
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Technology Consulting – Managed Services - Salesforce & Digital Applications – Senior Manager at EY. Location: Anywhere in Country. EY is committed to shaping your future with confidence and helping you succeed in a globally connected power house of diverse teams. As a Senior Manager in EY’s Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. Responsibilities
Lead end-to-end delivery of Salesforce and digital application engagements within EY’s Managed Services framework. Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.). Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture. Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs. Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS). Drive innovation through automation, AI/ML, and analytics embedded in digital workflows. Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery. Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources. Mentor and coach team members, fostering a culture of continuous learning and collaboration. Support talent acquisition, onboarding, and capability building across the Salesforce practice. Collaborate with EY’s global delivery centers to ensure seamless execution of managed services. Monitor and report on service performance, incident resolution, and enhancement requests. Implement governance models and operational playbooks for sustained service delivery. Support go-to-market strategy for Salesforce and digital services within Managed Services. Lead proposal development, solutioning, and client presentations. Contribute to thought leadership, industry events, and EY’s digital community. Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business, or related field. 10–12 years of experience in Salesforce and digital application delivery. Proven track record of leading large-scale Salesforce implementations and integrations. Experience in managed services or long-term service delivery models. Strong understanding of Salesforce architecture, data models, APIs, and security. Preferred Qualifications
Master’s degree or MBA. Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer). Experience with Agile delivery methodologies and DevOps practices. Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform). Skills & Attributes
Strategic thinking and problem-solving abilities. Strong communication and stakeholder management skills. Ability to manage multiple priorities and drive results in a fast-paced environment. Passion for digital innovation and customer-centric design. What We Offer
Compensation and benefits package with base salary ranges and total rewards, including medical and dental coverage, pension and 401(k), and paid time off. Hybrid work model with a balance of in-person collaboration and remote work. Flexible vacation policy and time off for holidays and personal needs. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, additional information is available. Equal Employment Opportunity
EY focuses on high-ethical standards and integrity and provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability, or any other legally protected basis, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence across assurance, consulting, tax, strategy and transactions.
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