Kenvue
Senior Customer Development Analyst (1 of 3)
Role: Senior Customer Development Analyst (1 of 3) at Kenvue. Location: North America, United States, New Jersey, Summit. Work Location: Hybrid. Reports To: Sr Mngr Category Insights and Analytics.
What You Will Do The Senior Customer Development Analyst is a meaningful role that partners with a specific customer team to develop and execute category reviews, merchandising plans, and insights through market trends and shopper research. You will work on brands such as Neutrogena, Aveeno, Tylenol, Zyrtec, and Band‑Aid.
Develop and implement customer development strategies to drive business growth and increase market share
Analyze customer data and market trends to identify opportunities for revenue growth and customer acquisition
Collaborate with cross-functional teams to develop innovative solutions to meet customer needs and enhance customer experience
Uncover business opportunities through deep-dive analytics using data sources such as retailer loyalty data, syndicated data (Nielsen/IRI), marketplace, Numerator, eCommerce data sources, and HH Panel Assessments
Conduct in-depth analysis of sales data and customer feedback to identify areas for improvement and drive performance
Collaborate with Customer Development Managers to evolve promotional plans, evaluate pricing impact, and track competitive marketplace activity
Prepare and present regular and ad hoc reports to support sales and marketing decisions
Track and analyze sales force performance metrics to provide insights on effectiveness
Troubleshoot inquiries about sales data and provide actionable information to improve results
Develop and conduct training on data applications and tools to enhance sales performance
Provide SKU optimization recommendations based on shopper, category, brand and customer insights
Support new product launches by developing fact-based category stories and executing steps of the new product launch strategy
Continuously evaluate and implement new technologies to enhance sales analytical support
Mentor and coach junior team members
Required Qualifications
4-6 years of experience in customer development, market analysis, or related field
2+ years in customer sales, merchandising, analytics or in a consumer products environment
Bachelor’s degree in Business, Marketing, or related field
2-4 years of proven working experience in sales and marketing analytics
Ability to summarize and influence decisions through data
Ability to assess marketplace and various consumer retail business models
Strong digital literacy, including MS Office, databases, and web applications
Experience with retailer loyalty data and/or shopper panel data preferred
Microsoft Power BI, Nielsen Panel, Numerator, and Space management (JDA) experience preferred
Ecommerce and omnichannel experience preferred
Fundamental knowledge of statistical methods preferred
Onsite work in Buffalo Grove, IL or Chicago, IL at least 2 days a week required
Up to 10% domestic travel
Desired Qualifications
Strong analytical skills with the ability to interpret data and make strategic recommendations
Excellent communication and presentation skills
Proven track record of driving business growth through innovative customer development strategies
Ecommerce and omnichannel experience preferred
Space management and CRM experience preferred
Working knowledge of Discover (Nielsen), Unify (Circana), Numerator Insights shopper panel, and Promo Intel
What’s In It For You Annual base salary for new hires in this position ranges: $86,700.00 - $122,400.00. This takes into account location, candidate skills, experience, and education. Benefits and perks vary by location.
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time & More
Learning & Development Opportunities
Kenvuer Impact Networks
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Seniority level Mid-Senior level
Employment type Full-time
Job function Customer Development / Analytics
Industries Personal Care Product Manufacturing
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What You Will Do The Senior Customer Development Analyst is a meaningful role that partners with a specific customer team to develop and execute category reviews, merchandising plans, and insights through market trends and shopper research. You will work on brands such as Neutrogena, Aveeno, Tylenol, Zyrtec, and Band‑Aid.
Develop and implement customer development strategies to drive business growth and increase market share
Analyze customer data and market trends to identify opportunities for revenue growth and customer acquisition
Collaborate with cross-functional teams to develop innovative solutions to meet customer needs and enhance customer experience
Uncover business opportunities through deep-dive analytics using data sources such as retailer loyalty data, syndicated data (Nielsen/IRI), marketplace, Numerator, eCommerce data sources, and HH Panel Assessments
Conduct in-depth analysis of sales data and customer feedback to identify areas for improvement and drive performance
Collaborate with Customer Development Managers to evolve promotional plans, evaluate pricing impact, and track competitive marketplace activity
Prepare and present regular and ad hoc reports to support sales and marketing decisions
Track and analyze sales force performance metrics to provide insights on effectiveness
Troubleshoot inquiries about sales data and provide actionable information to improve results
Develop and conduct training on data applications and tools to enhance sales performance
Provide SKU optimization recommendations based on shopper, category, brand and customer insights
Support new product launches by developing fact-based category stories and executing steps of the new product launch strategy
Continuously evaluate and implement new technologies to enhance sales analytical support
Mentor and coach junior team members
Required Qualifications
4-6 years of experience in customer development, market analysis, or related field
2+ years in customer sales, merchandising, analytics or in a consumer products environment
Bachelor’s degree in Business, Marketing, or related field
2-4 years of proven working experience in sales and marketing analytics
Ability to summarize and influence decisions through data
Ability to assess marketplace and various consumer retail business models
Strong digital literacy, including MS Office, databases, and web applications
Experience with retailer loyalty data and/or shopper panel data preferred
Microsoft Power BI, Nielsen Panel, Numerator, and Space management (JDA) experience preferred
Ecommerce and omnichannel experience preferred
Fundamental knowledge of statistical methods preferred
Onsite work in Buffalo Grove, IL or Chicago, IL at least 2 days a week required
Up to 10% domestic travel
Desired Qualifications
Strong analytical skills with the ability to interpret data and make strategic recommendations
Excellent communication and presentation skills
Proven track record of driving business growth through innovative customer development strategies
Ecommerce and omnichannel experience preferred
Space management and CRM experience preferred
Working knowledge of Discover (Nielsen), Unify (Circana), Numerator Insights shopper panel, and Promo Intel
What’s In It For You Annual base salary for new hires in this position ranges: $86,700.00 - $122,400.00. This takes into account location, candidate skills, experience, and education. Benefits and perks vary by location.
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time & More
Learning & Development Opportunities
Kenvuer Impact Networks
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Seniority level Mid-Senior level
Employment type Full-time
Job function Customer Development / Analytics
Industries Personal Care Product Manufacturing
#J-18808-Ljbffr