Children's Hospital Los Angeles
Chief Risk Officer
Children's Hospital Los Angeles, Los Angeles, California, United States, 90079
Chief Risk Officer (Business Title: Executive Director, Chief Risk Officer (CRO))
Los Angeles, California (100% on-site)
Posted Salary Range: $199,056.00 - $322,483.00
Overview
The Chief Risk Officer (CRO) of CHLA is responsible for providing strategic and operational leadership to the hospital in the assessment and mitigation of significant and developing enterprise risks. This role is accountable for contributing to audit functions, business continuity, claims management, insurance, physical security, integrated risk management and all other active and emergent risks facing CHLA. The ideal candidate holds a senior leadership role with enterprise-wide reach, leading or influencing a diverse team and driving optimal performance, collaboration and efficiency. The CRO leads other senior leaders across a large organization by influence and directs enterprise-wide risk strategies in collaboration with other senior leaders. They should have extensive experience in managing large-exposure, complex claims and an understanding of market dynamics related to claims and enterprise risk. The role requires extensive background in managing a large portfolio of insurance assets to ensure CHLA benefits from negotiated contracts, premiums, and related strategies. A data-driven, analytical approach to risk management is required to evolve CHLA’s risk management functions. This position reports to the General Counsel and maintains key relationships with the board of directors, the executive leadership team, and all levels of leadership across CHLA. The position collaborates closely with the Chief Compliance Officer and the compliance team to implement and operationalize strategies addressing enterprise risk issues. Key Responsibilities
Managing and/or influencing a talented, diverse and expert team across identified areas, including recruitment, training, development, engagement and retention Providing support, guidance, leadership and motivation to promote maximum performance and accountability Establishing and executing a strategic framework for evaluating and mitigating risk-related issues across CHLA Achieving optimal outcomes on enterprise risk issues facing CHLA Educating and advising stakeholders across CHLA, including the board and the executive leadership team, on risk-related issues Ensuring independence and oversight for internal audit activities and high-level investigations where appropriate Creating and developing analytic and innovation-driven strategies to address risk issues Collaborating with the Office of the General Counsel to calibrate legal engagement and approaches to mitigate risk Senior leadership experience in healthcare, risk management, claims management, insurance and related areas Extensive experience in insurance-related products, laws and regulations, complex claim handling and litigation Strategic and operational leadership capabilities at a senior level A collaborative spirit and willingness to partner with other executives on enterprise-wide issues A financial, analytics and data-driven approach to leadership Excellent negotiation skills and tenacity in resolving large complex issues Excellent written and oral communication skills Experience in healthcare operations preferred CRO Leads the Following Areas and Functions
Risk Management
Aligning risk management strategies with organizational priorities and collaborating with compliance to meet industry standards throughout CHLA Sustaining mechanisms for ongoing risk assessment and prioritization of enterprise risks Communicating risk priorities and mitigation activities to leaders at all levels Evaluating system facility exposure to risk and recommending and executing mitigation strategies with business leaders Educating and advising executive leadership and the board on organizational risks and mitigation strategies Coordinating with risk partners in compliance, legal, quality, patient safety, clinical risk, and claims Collaborating with management and risk partners on risk management approaches for CHLA Claims Management Overseeing claim investigation, reserving and resolution with a strategic view on total cost Collaborating with strategic risk finance, risk, operational finance and actuaries on reserving and financial controls Overseeing authority matrix for handling and resolution of CHLA claims Reviewing organizational policies to identify potential risk sources Mitigating risk given organizational trends, claim history and external landscape (e.g., tort and antitrust) Managing current insurance portfolio and relationships with brokers and vendors to obtain value Ensuring CHLA benefits from insurance contracts through resolutions and/or litigation Recommending appropriate insurance products for CHLA Audit Management – Collaboration
Assisting with the development and enhancement of CHLA’s internal and external audit functions and capabilities across the system relative to enterprise risk Preparing and executing an audit framework and work plans, including scope and timing of audits and reviews Assessing and prioritizing emerging risk issues and the efficacy of audit requests Business Continuity, Investigations
Identifying and mitigating enterprise-wide risks and threats with risk owners Creating, implementing and executing plans proactively and in response to threats and emergent situations Leading internal investigations to address risk issues and calibrating investigations involving overlapping areas of responsibility Integrity and Compliance
Collaborating with the chief compliance officer to ensure an integrated approach to risk management and a compliant culture Ensuring organizational policies, procedures and the CHLA Code of Conduct address risk issues Partnering with compliance to identify opportunities for mitigating risk based on compliance-related issues and trends Qualifications
Minimum Qualifications/Work Experience: Required: 10+ years’ risk management experience. Preferred: Pediatric nursing experience. Prior management experience. Education/Licensure/Certification: Required: Bachelor’s degree or equivalent combination of related education and work experience. JD and/or RN. Preferred: Advanced degree in healthcare or related field. CPHRM.
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The Chief Risk Officer (CRO) of CHLA is responsible for providing strategic and operational leadership to the hospital in the assessment and mitigation of significant and developing enterprise risks. This role is accountable for contributing to audit functions, business continuity, claims management, insurance, physical security, integrated risk management and all other active and emergent risks facing CHLA. The ideal candidate holds a senior leadership role with enterprise-wide reach, leading or influencing a diverse team and driving optimal performance, collaboration and efficiency. The CRO leads other senior leaders across a large organization by influence and directs enterprise-wide risk strategies in collaboration with other senior leaders. They should have extensive experience in managing large-exposure, complex claims and an understanding of market dynamics related to claims and enterprise risk. The role requires extensive background in managing a large portfolio of insurance assets to ensure CHLA benefits from negotiated contracts, premiums, and related strategies. A data-driven, analytical approach to risk management is required to evolve CHLA’s risk management functions. This position reports to the General Counsel and maintains key relationships with the board of directors, the executive leadership team, and all levels of leadership across CHLA. The position collaborates closely with the Chief Compliance Officer and the compliance team to implement and operationalize strategies addressing enterprise risk issues. Key Responsibilities
Managing and/or influencing a talented, diverse and expert team across identified areas, including recruitment, training, development, engagement and retention Providing support, guidance, leadership and motivation to promote maximum performance and accountability Establishing and executing a strategic framework for evaluating and mitigating risk-related issues across CHLA Achieving optimal outcomes on enterprise risk issues facing CHLA Educating and advising stakeholders across CHLA, including the board and the executive leadership team, on risk-related issues Ensuring independence and oversight for internal audit activities and high-level investigations where appropriate Creating and developing analytic and innovation-driven strategies to address risk issues Collaborating with the Office of the General Counsel to calibrate legal engagement and approaches to mitigate risk Senior leadership experience in healthcare, risk management, claims management, insurance and related areas Extensive experience in insurance-related products, laws and regulations, complex claim handling and litigation Strategic and operational leadership capabilities at a senior level A collaborative spirit and willingness to partner with other executives on enterprise-wide issues A financial, analytics and data-driven approach to leadership Excellent negotiation skills and tenacity in resolving large complex issues Excellent written and oral communication skills Experience in healthcare operations preferred CRO Leads the Following Areas and Functions
Risk Management
Aligning risk management strategies with organizational priorities and collaborating with compliance to meet industry standards throughout CHLA Sustaining mechanisms for ongoing risk assessment and prioritization of enterprise risks Communicating risk priorities and mitigation activities to leaders at all levels Evaluating system facility exposure to risk and recommending and executing mitigation strategies with business leaders Educating and advising executive leadership and the board on organizational risks and mitigation strategies Coordinating with risk partners in compliance, legal, quality, patient safety, clinical risk, and claims Collaborating with management and risk partners on risk management approaches for CHLA Claims Management Overseeing claim investigation, reserving and resolution with a strategic view on total cost Collaborating with strategic risk finance, risk, operational finance and actuaries on reserving and financial controls Overseeing authority matrix for handling and resolution of CHLA claims Reviewing organizational policies to identify potential risk sources Mitigating risk given organizational trends, claim history and external landscape (e.g., tort and antitrust) Managing current insurance portfolio and relationships with brokers and vendors to obtain value Ensuring CHLA benefits from insurance contracts through resolutions and/or litigation Recommending appropriate insurance products for CHLA Audit Management – Collaboration
Assisting with the development and enhancement of CHLA’s internal and external audit functions and capabilities across the system relative to enterprise risk Preparing and executing an audit framework and work plans, including scope and timing of audits and reviews Assessing and prioritizing emerging risk issues and the efficacy of audit requests Business Continuity, Investigations
Identifying and mitigating enterprise-wide risks and threats with risk owners Creating, implementing and executing plans proactively and in response to threats and emergent situations Leading internal investigations to address risk issues and calibrating investigations involving overlapping areas of responsibility Integrity and Compliance
Collaborating with the chief compliance officer to ensure an integrated approach to risk management and a compliant culture Ensuring organizational policies, procedures and the CHLA Code of Conduct address risk issues Partnering with compliance to identify opportunities for mitigating risk based on compliance-related issues and trends Qualifications
Minimum Qualifications/Work Experience: Required: 10+ years’ risk management experience. Preferred: Pediatric nursing experience. Prior management experience. Education/Licensure/Certification: Required: Bachelor’s degree or equivalent combination of related education and work experience. JD and/or RN. Preferred: Advanced degree in healthcare or related field. CPHRM.
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