Insight Global is hiring: HR Generalist in New York

Overview

As an Employee Relations Specialist within the Employee Relations Center of Excellence (COE), you will be responsible for managing a wide range of employee relations cases and providing administrative support to the ER team. Your day-to-day will involve conducting thorough and impartial investigations into performance issues, workplace conflicts, policy violations, and misconduct allegations. This includes interviewing involved parties, gathering evidence, analyzing findings, and recommending appropriate actions while maintaining accurate documentation and ensuring compliance with company policies and applicable laws.

You will serve as a trusted advisor to managers and employees, offering guidance on ER-related matters and collaborating closely with HR Business Partners, Legal, and other departments to resolve complex cases. Conflict resolution is a key part of the role, and you’ll be expected to provide strategies that support a positive and respectful work environment.

In addition to casework, you’ll assist with administrative tasks such as supporting the RIF (Reduction in Force) process and maintaining ER databases and tracking systems like Case Now, Navix, or Workday. This role requires a high level of discretion, strong interpersonal skills, and the ability to adapt in a fast-paced, matrixed environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Qualifications

• Bachelor’s degree in human resources, business administration or related field
• 2–5 years of experience in employee relations, HR, or a related field (internships considered)
• Ability to handle a case load of 25-30 cases at a time

Personality Fit

• Strong communicator who can clearly explain their thought process and next steps
• Flexible and adaptable in a fast-changing, matrixed environment
• Detail-oriented with a thoughtful, structured approach to case management
• Collaborative team player with independent thinking and initiative
• Comfortable navigating ambiguity and working in gray areas
• Bilingual in Spanish
• Experience using ServiceNow, Case Now, WorkDay or any other case management system
• Local to NY or Chicago and willing to work in office 2+ days per week