California Fish Grill is hiring: Cashier in El Segundo

Overview

Classified as Hourly, Non-Exempt. Responsible for enacting cash and credit card transactions for menu items purchased by guests during restaurant operating hours. Reports to the Restaurant General Manager / Training General Manager.

Responsibilities

• Greet guests, receive food orders, repeat orders, charge the appropriate price for each menu item, process payments, and provide correct change.
• Process gift cards as requested by guests.
• Be familiar with and up-to-date on California Fish Grill Restaurant’s menu and prices.
• Interact with guests in a friendly and efficient manner.
• Make corrections to guest orders quickly and accurately.
• Determine counterfeit money and respond appropriately.
• Verify age requirements prior to serving alcoholic beverages.
• Treat all guests with the goal of their complete satisfaction.
• Maintain a neat and clean uniform; ensure good personal hygiene.
• Keep work area neat and clean; clean and maintain equipment used.
• Complete in-service training, maintain acceptable attendance, adhere to uniform and dress codes, and perform other duties as assigned.

General Responsibilities

• Support the Mission, Values and Vision of California Fish Grill and the facility.
• Support and implement safety procedures, including fire/safety/disaster plans and risk management; report unsafe conditions and maintenance needs.
• Maintain confidentiality of guest data, including credit card information.
• Compliance with laws and policy to provide a harassment-free workplace.
• Collaborate with co-workers to complete duties with minimal supervision and sound judgment.
• Communicate tactfully in sensitive situations; follow up with supervisor, co-workers or guests regarding complaints or concerns.
• Promote positive public relations with the community, guests and families.

Additional Duties

Performs other duties and responsibilities as required or requested.

Knowledge, Skills And Abilities

Strong Working Knowledge

• Restaurant operations
• Food safety and sanitation
• Quality guest service
• Safe work habits and procedures
• Company rules and procedures, including compliance with state and federal laws

Essential Skills

• Accurately charge the correct price for food and drink items in a professional manner
• Operate a POS system
• Operate credit card equipment
• Interact effectively with guests
• Handle multiple tasks; maintain composure under urgency or pressure
• Physical ability to reach, bend, lift and wipe as needed
• Must be of legal age to serve alcohol where required
• Follow written and oral instructions; adhere to safety policies and procedures
• Proficient reading, writing and interpersonal communication
• Stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing up to 50 lbs
• Manual dexterity; adequate auditory and visual abilities

Core Competencies

• Takes Initiative
• Adaptability
• Strong Teamwork
• Ability to work at a fast pace
• Makes sound decisions
• Guest focus
• Strategic thinking
• Optimizes work processes

Minimum Qualifications

• High School Diploma or GED and 1-2 years related work experience, or equivalent combination of education, training and experience
• Prior cashier or food service experience
• Valid ServSafe or other approved Food Handler Certification
• High level of integrity and honesty

Working Conditions

Restaurant environment. May require work beyond normal hours to meet guest needs or restaurant requirements.

• Ability to perform multiple tasks
• Frequent standing, reaching with hands and arms, stooping and kneeling
• Remain composed in fast-paced environments