Mattel, Inc.and Subsidiaries is hiring: American Girl Host (Part-Time) in Dallas

Overview

Posting Title: American Girl Host (Part-Time). Requisition Number: R234670. Company: American Girl Retail. Location: Dallas, Texas. Address: 8052 Park Lane, 75231. Job Category: Sales. Pay Range: USD $15 and $17.25 Hourly.

The pay range is indicative of projected hiring range; base pay will be determined based on location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

The Opportunity

The American Girl Dallas retail store and cafe is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Part-Time Host in our Cafe. The Host is responsible for greeting and seating restaurant guests, managing reservations and working with the restaurant team. If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you.

What Your Impact Will Be

• Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists, while maximizing seating capacity.
• Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.
• Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music and table placement.
• Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team.
• Shares information on the store and restaurant events with guests.
• Utilizes Guestbridge reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.
• Initiates training opportunities with restaurant staff.
• Assists restaurant staff as needed in providing an outstanding dining experience.

What We’re Looking For

• Experience as a restaurant host, hotel concierge, or related customer service position, preferred.
• Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred.
• Experience working with children, preferred.
• Must be able to work a flexible schedule, including nights, weekends and holidays.

What It’s Like to Work Here

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live our purpose by the following behaviors:

• We collaborate: Being part of Mattel means being part of one team with shared values and goals. Every person counts and working closely together brings better results. Partnership is our process and our collective capabilities are our superpower.
• We innovate: We always aim to find new and better ways to create innovative products and experiences. We welcome new ideas and value initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company focused on pursuing best-in-class outcomes. We are empowered to create and deliver results.

Who We Are

American Girl is a premium brand and a wholly-owned subsidiary of Mattel, Inc. Our offerings include products and experiences for children, including film, gaming, and live events, and we operate in 35 locations with products available in more than 150 countries. Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for its awards as a Great Place to Work and as one of Fast Company’s Best Workplaces for Innovators. Visit us at https://jobs.mattel.com/ or www.instagram.com/MattelCareers. Mattel is an Affirmative Action/Equal Opportunity Employer. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.