Office Receptionist Job at Twin Oaks Real Estate in Walnut Creek

Overview

Twin Oaks Real Estate is seeking a full-time Office Receptionist to be the friendly face and steady hand of our brokerage. This role focuses on creating a welcoming environment, supporting our agents, and keeping the office organized and efficient.

Why Twin Oaks? We’re more than a brokerage—we’re a community. At Twin Oaks, we invest in our people and foster a workplace where collaboration, growth, and a positive culture go hand in hand.

Benefits

• Competitive Pay: $20–$22 hourly DOE
• Health Benefits
• IRA with Employer Matching
• Paid Time Off
• Collaborative, high-energy work culture

Responsibilities

What You’ll Do

• Be the go-to person for daily operations and agent support, creating a place where both agents and clients feel supported and valued.
• Office Support
  • Unlock/lock the office and set out the Twin Oaks sign daily
  • Check mail and deliver to mail slots
  • Answer phones and route calls professionally
  • Maintain office spaces: tidy common areas, wash dishes, clear refrigerators
  • Order and replenish supplies as needed
• Agent Support
  • Assist with printer, tech, and account questions
  • Moderate Slack and ensure smooth communication
  • Manage open house sign inventory and distribution
  • Help with onboarding and offboarding tasks
  • Process checks as they come in and notify agents
  • Support agent invoicing and light administrative tasks
• Training & Event Support
  • Greet agents at in-person trainings and take attendance
  • Ensure guest speakers are set up and workshops are recorded
  • Tidy and reset the office before/after sessions
  • Help organize events, arrange food orders, and encourage agent participation
  • Contribute to a fun, engaging company culture

Qualifications

What We’re Looking For

• Previous experience in reception, admin, or customer service
• Polished, professional, and approachable communication style
• Highly organized with strong attention to detail
• Proactive and dependable with a “can-do” attitude
• Comfortable juggling multiple tasks in a fast-paced environment
• Tech-savvy with Google Workspace (Docs, Sheets, Calendar); CRM experience is a plus