PM Pediatric Care
Pediatric Urgent Care- Clinical Operations Manager (Full-time) Annapolis, MD & C
PM Pediatric Care, Annapolis, Maryland, United States, 21403
Pediatric Urgent Care- Clinical Operations Manager (Full-time) Annapolis, MD & Crofton, MD
Join to apply for the
Pediatric Urgent Care- Clinical Operations Manager (Full-time) Annapolis, MD & Crofton, MD
role at
PM Pediatric Care We're committed to bringing passion and customer focus to the business. Summary The Operations Manager is responsible for the day-to-day management of multiple pediatric urgent care locations. They will partner with Regional Operations Directors and Regional Medical Officers to create and maintain the highest level of clinical and operational excellence in their locations. This is a full-time role with both clinical and administrative responsibilities. This is not a remote or hybrid position and requires onsite presence and accountability. Description Employee Management Provide a consistent on-site managerial presence to coach staff, encourage teamwork, and enhance site communications. Recruit, interview, and hire Clinical Support Staff (CSS). Coordinate and assist with onboarding and training for CSS and Provider staff. Create and manage CSS schedules and coordinate with regional leadership to maintain staffing levels. Quality and Safety Ensure that staff are utilizing best practices and tools for maintaining clinical excellence. Ensure resolution of quality/safety concerns through submission, review, escalation, and coordination. Review and respond to data, partnering with central support team and regional leadership team to ensure consistent delivery of safe, high-quality care. Site Management Responsible for inventory management including ordering and inventorying supplies, reviewing, and submitting invoices to accounts payable. Ensure facilities maintenance including surveying sites for repairs, entering tickets via facilities maintenance system. Ensure facility safety and security by preventing and addressing concerns and coordinating access for staff and contractors. Account for site finances, including making bank deposits and performing weekly reconciliation. Marketing Commit or delegate approximately 5-6 hours per week to local marketing initiatives. Establish and maintain a local outreach calendar, put together swag bags, distribute collateral, research local events. Attend and secure staff to attend local events to spread awareness and represent their urgent care center(s). Clinical Duties Clinical requirement of 48 hours/4-week block. Maintain clinical licensure and training as required by clinical role. Qualifications Clinical experience preferred. Urgent Care experience is preferential. Pediatric experience preferred. Healthcare managerial experience of 3-5 years. Proficiency in MS Office Suite and Office 365. Excellent written and verbal communication skills while remaining tactful. Strong organizational skills Strong analytical skills EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Join to apply for the
Pediatric Urgent Care- Clinical Operations Manager (Full-time) Annapolis, MD & Crofton, MD
role at
PM Pediatric Care We're committed to bringing passion and customer focus to the business. Summary The Operations Manager is responsible for the day-to-day management of multiple pediatric urgent care locations. They will partner with Regional Operations Directors and Regional Medical Officers to create and maintain the highest level of clinical and operational excellence in their locations. This is a full-time role with both clinical and administrative responsibilities. This is not a remote or hybrid position and requires onsite presence and accountability. Description Employee Management Provide a consistent on-site managerial presence to coach staff, encourage teamwork, and enhance site communications. Recruit, interview, and hire Clinical Support Staff (CSS). Coordinate and assist with onboarding and training for CSS and Provider staff. Create and manage CSS schedules and coordinate with regional leadership to maintain staffing levels. Quality and Safety Ensure that staff are utilizing best practices and tools for maintaining clinical excellence. Ensure resolution of quality/safety concerns through submission, review, escalation, and coordination. Review and respond to data, partnering with central support team and regional leadership team to ensure consistent delivery of safe, high-quality care. Site Management Responsible for inventory management including ordering and inventorying supplies, reviewing, and submitting invoices to accounts payable. Ensure facilities maintenance including surveying sites for repairs, entering tickets via facilities maintenance system. Ensure facility safety and security by preventing and addressing concerns and coordinating access for staff and contractors. Account for site finances, including making bank deposits and performing weekly reconciliation. Marketing Commit or delegate approximately 5-6 hours per week to local marketing initiatives. Establish and maintain a local outreach calendar, put together swag bags, distribute collateral, research local events. Attend and secure staff to attend local events to spread awareness and represent their urgent care center(s). Clinical Duties Clinical requirement of 48 hours/4-week block. Maintain clinical licensure and training as required by clinical role. Qualifications Clinical experience preferred. Urgent Care experience is preferential. Pediatric experience preferred. Healthcare managerial experience of 3-5 years. Proficiency in MS Office Suite and Office 365. Excellent written and verbal communication skills while remaining tactful. Strong organizational skills Strong analytical skills EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
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