State of Washington
DSHS OOS Office Services Manager 2
State of Washington, Walla Walla, Washington, United States
Overview
The Office of Fraud and Accountability (OFA) is seeking a highly organized and proactive Office Services Manager 2 to join the team in Olympia, WA. This pivotal role serves as the principal assistant to the Operations Chief and provides essential support to OFA leadership, ensuring the smooth operation of statewide administrative services. With delegated authority, the Office Services Manager oversees procurement and inventory management, travel coordination, timekeeping and federal reporting, IT and telecommunications support, records and forms administration, and new employee onboarding. Additionally, this position plays a key role in facilitating criminal investigation referrals and responding to public disclosure requests. As a central hub of operational efficiency and compliance, the Office Services Manager 2 helps drive OFA’s mission to protect public resources through effective fraud prevention and accountability. Responsibilities
Coordinate purchasing and asset management by ordering equipment, furniture, and supplies; processing invoices and purchase orders; maintaining inventory records; and overseeing maintenance contracts, surplus, and office moves. Manage the office vehicle fleet by maintaining inventory and records, coordinating repairs, tracking mileage and utilization, requesting vehicle plates, and serving as liaison with the state’s Fleet Operations and Transportation offices. Serve as the Information Technology and Telecommunications Coordinator by assisting staff with computer access, troubleshooting, and repairs; managing telephones and equipment; coordinating installations and upgrades; and ensuring staff have the tools needed to work effectively. Oversee records, forms, and data management by ensuring compliance with retention schedules, coordinating archival and destruction of files, and processing subpoenas and public disclosure requests. Arrange and process staff travel by coordinating travel accommodations, verifying reimbursements, and maintaining accurate travel documentation and records. Maintain time and attendance records by processing timesheets, leave requests, and payroll entries, auditing balances, and preparing required payroll and attendance reports. Provide confidential administrative support by assisting with new employee background checks, managing credentials and access, handling investigative documentation, and supporting criminal case referrals and other special assignments. Desired skills, knowledge, and abilities
Ability to plan, organize, and supervise work, investigate and resolve complex problems, and manage multiple projects. Strong verbal and written communication skills and the ability to maintain effective working relationships. Experience with asset management and electronic purchasing systems for inventory control, vehicle tracking, and procurement. Knowledge of business machines, mailing and duplicating equipment, administrative procedures, and purchasing methods. Proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint). Ability to meet deadlines, prioritize tasks, and work independently. Ability to handle physical tasks related to records retention, including filling, stacking, and transporting boxes. Who should apply?
A Bachelor’s degree in business administration or a related field AND three years of experience in office or business management, administrative analysis, or closely related work; OR Three years of experience in Washington State service in roles such as Manager, Office Services; Office Manager; Administrative Assistant 3; Management Analyst 1; or an equivalent position; OR Three years of experience in a combination of education and experience equivalent to the requirements listed above. Additional qualifying experience may be substituted for education on a year-for-year basis. Equivalent combinations of education and experience will also be considered. Additional Information
Work schedule: Monday through Friday. Hybrid schedule: two to three days in the office each week, based on business needs. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will be considered in determining the applicant’s suitability and competence. Washington State is an equal opportunity employer and does not discriminate in any area of employment or its programs or services.
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The Office of Fraud and Accountability (OFA) is seeking a highly organized and proactive Office Services Manager 2 to join the team in Olympia, WA. This pivotal role serves as the principal assistant to the Operations Chief and provides essential support to OFA leadership, ensuring the smooth operation of statewide administrative services. With delegated authority, the Office Services Manager oversees procurement and inventory management, travel coordination, timekeeping and federal reporting, IT and telecommunications support, records and forms administration, and new employee onboarding. Additionally, this position plays a key role in facilitating criminal investigation referrals and responding to public disclosure requests. As a central hub of operational efficiency and compliance, the Office Services Manager 2 helps drive OFA’s mission to protect public resources through effective fraud prevention and accountability. Responsibilities
Coordinate purchasing and asset management by ordering equipment, furniture, and supplies; processing invoices and purchase orders; maintaining inventory records; and overseeing maintenance contracts, surplus, and office moves. Manage the office vehicle fleet by maintaining inventory and records, coordinating repairs, tracking mileage and utilization, requesting vehicle plates, and serving as liaison with the state’s Fleet Operations and Transportation offices. Serve as the Information Technology and Telecommunications Coordinator by assisting staff with computer access, troubleshooting, and repairs; managing telephones and equipment; coordinating installations and upgrades; and ensuring staff have the tools needed to work effectively. Oversee records, forms, and data management by ensuring compliance with retention schedules, coordinating archival and destruction of files, and processing subpoenas and public disclosure requests. Arrange and process staff travel by coordinating travel accommodations, verifying reimbursements, and maintaining accurate travel documentation and records. Maintain time and attendance records by processing timesheets, leave requests, and payroll entries, auditing balances, and preparing required payroll and attendance reports. Provide confidential administrative support by assisting with new employee background checks, managing credentials and access, handling investigative documentation, and supporting criminal case referrals and other special assignments. Desired skills, knowledge, and abilities
Ability to plan, organize, and supervise work, investigate and resolve complex problems, and manage multiple projects. Strong verbal and written communication skills and the ability to maintain effective working relationships. Experience with asset management and electronic purchasing systems for inventory control, vehicle tracking, and procurement. Knowledge of business machines, mailing and duplicating equipment, administrative procedures, and purchasing methods. Proficiency in Microsoft Office programs (Word, Excel, Outlook, PowerPoint). Ability to meet deadlines, prioritize tasks, and work independently. Ability to handle physical tasks related to records retention, including filling, stacking, and transporting boxes. Who should apply?
A Bachelor’s degree in business administration or a related field AND three years of experience in office or business management, administrative analysis, or closely related work; OR Three years of experience in Washington State service in roles such as Manager, Office Services; Office Manager; Administrative Assistant 3; Management Analyst 1; or an equivalent position; OR Three years of experience in a combination of education and experience equivalent to the requirements listed above. Additional qualifying experience may be substituted for education on a year-for-year basis. Equivalent combinations of education and experience will also be considered. Additional Information
Work schedule: Monday through Friday. Hybrid schedule: two to three days in the office each week, based on business needs. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will be considered in determining the applicant’s suitability and competence. Washington State is an equal opportunity employer and does not discriminate in any area of employment or its programs or services.
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