OEM Senior Application Engineer

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: OEM Application Engineer Team Lead Your role and responsibilities: As a key technical resource of the OEM Sales Team - Compressors, the Senior OEM Applications Engineer (OAE) will provide technical sales execution, through deep domain expertise, to the OEM Business Development Manager, OEM customers, technical support, product engineering, R&D. The areas of technical sales execution include but are not limited to; ABB Low Voltage (LV) drive & PLC/HMI product knowledge, LV drive & PLC/HMI product application and general LV drive and motor application issues. The work model for the role is: Remote You will be mainly accountable for: Analyze Drive, PLC/HMI & motor application problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction. Prioritize, schedule, delegate work assignments to ensure timely and accurate support for the application of ABB PLC/HMIs, Low Voltage drives and motors in focused applications. Customer Relations - Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback. Understand commercial, technical & product initiatives, develop plans to communicate and promote them. Apply Technical Knowledge - Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet the OEMs' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep domain expertise. Support the Channel team with customer presentations and demonstrations by serving as the product expert through strong solution competence. Support development and delivery of application specific or advanced technical training for OEM partners Strengthen technical competence within the Channel. Qualifications for the role: Bachelor's degree in electrical engineering or related field plus 6+ years' experience in the application of low voltage drives, OR Associate's Degree in Electrical Engineering or related field AND 8+ years' experience in the application of low voltage drives. Experience and deep understanding of Compressors. Experience programming various industrial PLCs (ABB, Rockwell, Siemens, Square D, or others), and understanding of Serial and Ethernet communication protocols. Ability to effectively present information, and address inquiries or complaints to top management, customers, vendors, and other employees of the organization. Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents. This role requires >60% travel domestic travel across the United States to customer, 3rd party/vendor and internal sites. Candidate must have a valid driver's license. Candidate must already possess a work authorization that would allow them to legally work for ABB in the United States. Preferred Qualifications: Knowledge of applications like Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge and General Machinery is a plus. Understanding of Automation Builder, Panel Builder, AC500 PLC and CP600 HMIs ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law.

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