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Randstad Digital Americas

JIRA Align Systems Admin/Engineer

Randstad Digital Americas, Charlotte, North Carolina, United States, 28245

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JIRA Align Systems Admin/Engineer

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Randstad Digital Americas . Location: Charlotte, North Carolina Base pay range: $60.00/hr - $68.00/hr Job type: Solutions Work hours: 3pm to 12am Education: Bachelor's degree Responsibilities

Responsible for providing Production operational support for Horizon and Legacy CI Work Management and Test Automation tools, including Crowd, Jira, Jira Align, Confluence, Octane, SOATest, Litmus, TOSCA and UFT. Specialized subject matter expert in CI tool administration and functionality. Provide in-depth problem analysis of application functions, system errors, and performance issues. Proactive application stability analysis and resolution: investigate/resolve performance concerns and system errors, enhance maintenance processes, and implement automation opportunities. Ownership of problem root cause analysis and remediation. Chronic issue investigation for critical application issues. Proactively identify and implement monitoring enhancements to improve application stability. Provide consultation to Engineering, App Dev, and/or Infrastructure teams on break fixes, application upgrades/changes, config changes, and product enhancements. Coordinate CTO level application management activities: Business continuity, NPT, and server patching and vulnerabilities. Provide rotational on-call support for Production issues and releases. Execute Disaster Recovery / ARC exercises. Qualifications

3+ years of system administration experience with Atlassian Crowd, Jira, Jira Align, Confluence, and Micro Focus Octane applications. 3+ years experience doing Production Support. Skills

JIRA, OpenShift, Production Support, Red Hat Enterprise Linux, Splunk Equal Opportunity

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

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