Eastern Virginia Medical School
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TMC Client Partner
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Eastern Virginia Medical School The Talent Management & Culture Division is dedicated to fostering a workplace where employees feel valued, supported, and empowered to thrive. We are committed to attracting, developing, and retaining top talent while cultivating a supportive and collective environment. Guided by our core values—collaboration, cultural competence, accountability, integrity, and compassion—we strive to create a culture of excellence that enhances both individual and organizational success. Through strategic talent initiatives, professional development, and a focus on Monarch well-being, we continue to make ODU a wonderful place to work and grow. Responsibilities
Serve as primary contact for benefits and leave programs. Counsel employees on health, retirement, and wellness benefits. Support claim resolution with vendors and agencies. Track, monitor, and report on leave compliance (FMLA, ADA, VSDP). Coordinate new hire benefits enrollment and compliance. Key HR transactions in Banner, VRS, and Cardinal. Maintain document imaging and HR records (BDM). Support audits, surveys, and reporting. Ensure compliance with ACA, HIPAA, COBRA, and other laws. Maintain confidentiality and records security. Required
Must be client service focused and maintain a high level of professionalism and discretion. Must be adaptable and flexible. Must be able to collaborate and cooperate with colleagues; working in partnership; cultivating, building, and maintaining good relationships with peers and customers; delivering on commitments to the team, clients, and the University. Some knowledge of the principles of benefits administration. Some knowledge of federal and state laws/regulations related to human resources management (FMLA, ADA, HIPAA, COBRA, ACA). Some knowledge of HR best practices. Level and Type of Experience
Considerable experience in customer service and benefits administration. Prior working experience drafting, preparing, and editing all manner of related correspondence, reports, spreadsheets, presentations, memos, and other documents. Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package. Preferred
Considerable experience in customer service and benefits administration. Prior working experience drafting, preparing, and editing all manner of related correspondence, reports, spreadsheets, presentations, memos, and other documents. Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package. US-VA-Norfolk Seniority level
Entry level Employment type
Full-time Job function
Business Development and Sales Industries: Higher Education Referrals increase your chances of interviewing at Eastern Virginia Medical School by 2x Get notified about new Client Partner jobs in
Norfolk, VA .
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TMC Client Partner
role at
Eastern Virginia Medical School The Talent Management & Culture Division is dedicated to fostering a workplace where employees feel valued, supported, and empowered to thrive. We are committed to attracting, developing, and retaining top talent while cultivating a supportive and collective environment. Guided by our core values—collaboration, cultural competence, accountability, integrity, and compassion—we strive to create a culture of excellence that enhances both individual and organizational success. Through strategic talent initiatives, professional development, and a focus on Monarch well-being, we continue to make ODU a wonderful place to work and grow. Responsibilities
Serve as primary contact for benefits and leave programs. Counsel employees on health, retirement, and wellness benefits. Support claim resolution with vendors and agencies. Track, monitor, and report on leave compliance (FMLA, ADA, VSDP). Coordinate new hire benefits enrollment and compliance. Key HR transactions in Banner, VRS, and Cardinal. Maintain document imaging and HR records (BDM). Support audits, surveys, and reporting. Ensure compliance with ACA, HIPAA, COBRA, and other laws. Maintain confidentiality and records security. Required
Must be client service focused and maintain a high level of professionalism and discretion. Must be adaptable and flexible. Must be able to collaborate and cooperate with colleagues; working in partnership; cultivating, building, and maintaining good relationships with peers and customers; delivering on commitments to the team, clients, and the University. Some knowledge of the principles of benefits administration. Some knowledge of federal and state laws/regulations related to human resources management (FMLA, ADA, HIPAA, COBRA, ACA). Some knowledge of HR best practices. Level and Type of Experience
Considerable experience in customer service and benefits administration. Prior working experience drafting, preparing, and editing all manner of related correspondence, reports, spreadsheets, presentations, memos, and other documents. Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package. Preferred
Considerable experience in customer service and benefits administration. Prior working experience drafting, preparing, and editing all manner of related correspondence, reports, spreadsheets, presentations, memos, and other documents. Prior working experience in benefits and leave administration in an organization offering a comprehensive benefit package. US-VA-Norfolk Seniority level
Entry level Employment type
Full-time Job function
Business Development and Sales Industries: Higher Education Referrals increase your chances of interviewing at Eastern Virginia Medical School by 2x Get notified about new Client Partner jobs in
Norfolk, VA .
#J-18808-Ljbffr