Irvine Technology Corporation
Overview
We are seeking an IT Support Specialist for a client in the Scottsdale area. As part of a highly collaborative IT team, you will provide onsite and remote support to a large workforce, ensuring smooth IT operations in a fast-paced environment.
Contract Duration:
12 Months+ (Potential to extend)
Hourly Pay:
This job expects to pay about $30-35/hr W2 DOE
What You Will Do
Provide Level 2 technical support to employees across multiple locations.
Troubleshoot hardware, software, and network issues for both onsite and remote users.
MUST HAVE experience managing and supporting Microsoft 365, Active Directory, Intune, SharePoint, Teams, and Exchange.
Maintain account provisioning and device management in Azure AD and Entra ID.
Handle ticketing system requests (Zendesk or similar), resolving 270+ tickets per month.
Assist with GPOs, Patch Management, and system configurations.
Collaborate with vendors and escalate issues when necessary.
Ensure clear documentation of issues and resolutions for knowledge sharing.
Deliver exceptional customer service, acting as the face of IT for end users.
What Gets You The Job
MUST HAVE 3-5 years of Level 2 IT support experience in an enterprise environment
MUST HAVE Strong knowledge of Microsoft 365 Admin, Intune, Active Directory, SharePoint, Teams, Exchange, DNS, and DHCP
Experience managing GPOs, Patch Management, and endpoint security tools
Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, or similar)
Strong troubleshooting and remote support skills
Ability to train and assist end users with IT tools and applications
Excellent documentation, communication, and customer service skills
IT certifications or a degree in Computer Science, IT, or a related field (preferred but not required)
Irvine Technology Corporation (ITC)
is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!
Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Staffing and Recruiting
Inferred from the description for this job
Medical insurance
Vision insurance
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Tempe, AZ $48,600.00-$54,000.00 1 week ago
Scottsdale, AZ $50,000.00-$55,000.00 2 weeks ago
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Contract Duration:
12 Months+ (Potential to extend)
Hourly Pay:
This job expects to pay about $30-35/hr W2 DOE
What You Will Do
Provide Level 2 technical support to employees across multiple locations.
Troubleshoot hardware, software, and network issues for both onsite and remote users.
MUST HAVE experience managing and supporting Microsoft 365, Active Directory, Intune, SharePoint, Teams, and Exchange.
Maintain account provisioning and device management in Azure AD and Entra ID.
Handle ticketing system requests (Zendesk or similar), resolving 270+ tickets per month.
Assist with GPOs, Patch Management, and system configurations.
Collaborate with vendors and escalate issues when necessary.
Ensure clear documentation of issues and resolutions for knowledge sharing.
Deliver exceptional customer service, acting as the face of IT for end users.
What Gets You The Job
MUST HAVE 3-5 years of Level 2 IT support experience in an enterprise environment
MUST HAVE Strong knowledge of Microsoft 365 Admin, Intune, Active Directory, SharePoint, Teams, Exchange, DNS, and DHCP
Experience managing GPOs, Patch Management, and endpoint security tools
Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, or similar)
Strong troubleshooting and remote support skills
Ability to train and assist end users with IT tools and applications
Excellent documentation, communication, and customer service skills
IT certifications or a degree in Computer Science, IT, or a related field (preferred but not required)
Irvine Technology Corporation (ITC)
is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!
Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Staffing and Recruiting
Inferred from the description for this job
Medical insurance
Vision insurance
Get notified when a new job is posted.
Sign in to set job alerts for “Information Technology Support Specialist” roles.
Tempe, AZ $48,600.00-$54,000.00 1 week ago
Scottsdale, AZ $50,000.00-$55,000.00 2 weeks ago
Additional related roles
IT Support Tech 2 - Phoenix or Wickenburg
Intern, Information Technology and Support Service (Internship)
Phoenix, AZ $65,000.00-$85,000.00 2 weeks ago
Telecommunications Technology Support Specialist- AZ- Information Technology Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr