RingCentral, Inc
Overview
Remote role with emphasis on candidates on the East Coast Say hello to opportunities. RingCentral is a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a large market opportunity in UCaaS, Contact Center and AI-powered adjacencies. RingSense AI is our proprietary AI solution designed to fit the business needs of our customers, orchestrated to be accurate and precise on an open platform principle. We are currently looking for a DevOps AWS Engineer who will be responsible for building and maintaining a highly scalable and reliable infrastructure using AWS, Jenkins, GitHub, Terraform, and monitoring. The role requires collaboration with development and operations teams to ensure smooth delivery and deployment of applications. Strong expertise in AWS services, Jenkins CI/CD, GitHub for source control, and Terraform for infrastructure provisioning is crucial. The ability to architect, collaborate, and mentor stakeholders while staying hands-on is highly desirable. Responsibilities
Design, implement, and maintain highly available and scalable infrastructure on AWS. Architect and maintain application infrastructure. Collaborate with development teams to define infrastructure requirements and provide guidance on best practices. Improve the change management process of the team. Provide status updates and effectively communicate to team members and stakeholders. Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment and release management. Manage and automate infrastructure provisioning and configuration using Terraform. Monitor and troubleshoot system and application issues to ensure high availability and performance. Implement and maintain monitoring and logging solutions to ensure infrastructure health and performance. Perform regular system and application security audits and implement necessary measures to protect the environment. Collaborate with cross-functional teams to optimize software development and deployment processes. Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies. Qualifications
5+ years of experience with AWS. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Strong experience as a DevOps Engineer or SRE Engineer in a production environment. Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation. Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub. Solid understanding of GitHub source control, including branching, merging, and pull requests. Hands-on experience with Terraform and Helm for infrastructure provisioning and management. Basic scripting skills in languages such as Node.js. Experience with Docker and container orchestration platforms like EKS is a plus. Ability to present and implement best practices. Knowledge of networking concepts, load balancing, and cloud security best practices. Knowledge of monitoring tools such as CloudWatch, Prometheus, or Loki Stack. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills to work effectively with cross-functional teams. Advanced ability in troubleshooting and a deep understanding of change management and DevOps practices. Ability to effectively communicate with internal and external stakeholders. Understanding of infrastructure reliability and resilience. What we offer
Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services for legal advice, document creation, and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers, ensuring their needs are met and that they can use our products effectively. You will champion customer needs, share deep product knowledge, provide innovative solutions, and build relationships that demonstrate how we power human connection. RingCentral's work culture is a strength of our success. We are recognized as a Best Place to Work by Glassdoor, Top Work Culture by Comparably, and hold local Best Places to Work awards in major locations. We are committed to hiring and retaining great people because you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its MVP platform. RingCentral enables modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices worldwide. RingCentral is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodations during the application and interview process. If you require accommodations, please click the link to learn more about how we can assist you. If you are hired in New York, Maryland, Connecticut, Rhode Island, the compensation range for this position is between $115,000 and $140,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on location, skills, and experience. This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.
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Remote role with emphasis on candidates on the East Coast Say hello to opportunities. RingCentral is a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a large market opportunity in UCaaS, Contact Center and AI-powered adjacencies. RingSense AI is our proprietary AI solution designed to fit the business needs of our customers, orchestrated to be accurate and precise on an open platform principle. We are currently looking for a DevOps AWS Engineer who will be responsible for building and maintaining a highly scalable and reliable infrastructure using AWS, Jenkins, GitHub, Terraform, and monitoring. The role requires collaboration with development and operations teams to ensure smooth delivery and deployment of applications. Strong expertise in AWS services, Jenkins CI/CD, GitHub for source control, and Terraform for infrastructure provisioning is crucial. The ability to architect, collaborate, and mentor stakeholders while staying hands-on is highly desirable. Responsibilities
Design, implement, and maintain highly available and scalable infrastructure on AWS. Architect and maintain application infrastructure. Collaborate with development teams to define infrastructure requirements and provide guidance on best practices. Improve the change management process of the team. Provide status updates and effectively communicate to team members and stakeholders. Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment and release management. Manage and automate infrastructure provisioning and configuration using Terraform. Monitor and troubleshoot system and application issues to ensure high availability and performance. Implement and maintain monitoring and logging solutions to ensure infrastructure health and performance. Perform regular system and application security audits and implement necessary measures to protect the environment. Collaborate with cross-functional teams to optimize software development and deployment processes. Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies. Qualifications
5+ years of experience with AWS. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). Strong experience as a DevOps Engineer or SRE Engineer in a production environment. Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation. Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub. Solid understanding of GitHub source control, including branching, merging, and pull requests. Hands-on experience with Terraform and Helm for infrastructure provisioning and management. Basic scripting skills in languages such as Node.js. Experience with Docker and container orchestration platforms like EKS is a plus. Ability to present and implement best practices. Knowledge of networking concepts, load balancing, and cloud security best practices. Knowledge of monitoring tools such as CloudWatch, Prometheus, or Loki Stack. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills to work effectively with cross-functional teams. Advanced ability in troubleshooting and a deep understanding of change management and DevOps practices. Ability to effectively communicate with internal and external stakeholders. Understanding of infrastructure reliability and resilience. What we offer
Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services for legal advice, document creation, and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers, ensuring their needs are met and that they can use our products effectively. You will champion customer needs, share deep product knowledge, provide innovative solutions, and build relationships that demonstrate how we power human connection. RingCentral's work culture is a strength of our success. We are recognized as a Best Place to Work by Glassdoor, Top Work Culture by Comparably, and hold local Best Places to Work awards in major locations. We are committed to hiring and retaining great people because you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its MVP platform. RingCentral enables modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices worldwide. RingCentral is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodations during the application and interview process. If you require accommodations, please click the link to learn more about how we can assist you. If you are hired in New York, Maryland, Connecticut, Rhode Island, the compensation range for this position is between $115,000 and $140,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on location, skills, and experience. This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.
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