Decagon
Join to apply for the
Strategic Solutions Engineer
role at
Decagon Join to apply for the
Strategic Solutions Engineer
role at
Decagon Get AI-powered advice on this job and more exclusive features. This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$190,000.00/yr - $250,000.00/yr About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values— customers are everything ,
relentless momentum ,
winner’s mindset , and
stronger together —shape how we work and grow as a team.
About the Role:
Decagon is looking for a
Strategic Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
You may be a good fit if you:
4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders Strong interpersonal and teamwork skills Functional understanding of GTM systems and workflows
Even better if you:
2+ years of AI sales engineering experience Experience in a high-growth startup environment
Benefits:
Medical, dental, and vision benefits Take what you need vacation policy Daily lunches, dinners and snacks in the office to keep you at your best
Compensation Range: $190K - $250K
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Decagon by 2x Get notified about new Solutions Engineer jobs in
New York, NY . New York, NY $130,000.00-$180,000.00 6 months ago Brooklyn, NY $150,000.00-$200,000.00 3 months ago New York, NY $220,000.00-$260,000.00 1 week ago New York, NY $99,500.00-$200,000.00 1 week ago New York, NY $70,000.00-$150,000.00 1 week ago New York, NY $140,000.00-$200,000.00 2 weeks ago New York, NY $120,000.00-$180,000.00 5 months ago Want to work with us, but don't see the right job listed?
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Don't see the right opportunity? Apply here!
New York, NY $176,000.00-$250,000.00 5 days ago New York, NY $165,000.00-$165,000.00 1 year ago New York, NY $130,000.00-$240,000.00 5 days ago New York, NY $140,000.00-$200,000.00 1 month ago New York, NY $120,000.00-$140,000.00 2 weeks ago New York, NY $140,000.00-$170,000.00 3 months ago New York, NY $190,000.00-$250,000.00 5 days ago New York, NY $141,000.00-$202,000.00 1 week ago Software Engineer - Frontend / Fullstack
New York, NY $140,000.00-$200,000.00 1 month ago New York, NY $100,000.00-$200,000.00 6 months ago New York, NY $70,000.00-$150,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Strategic Solutions Engineer
role at
Decagon Join to apply for the
Strategic Solutions Engineer
role at
Decagon Get AI-powered advice on this job and more exclusive features. This range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$190,000.00/yr - $250,000.00/yr About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values— customers are everything ,
relentless momentum ,
winner’s mindset , and
stronger together —shape how we work and grow as a team.
About the Role:
Decagon is looking for a
Strategic Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
You may be a good fit if you:
4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders Strong interpersonal and teamwork skills Functional understanding of GTM systems and workflows
Even better if you:
2+ years of AI sales engineering experience Experience in a high-growth startup environment
Benefits:
Medical, dental, and vision benefits Take what you need vacation policy Daily lunches, dinners and snacks in the office to keep you at your best
Compensation Range: $190K - $250K
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries Software Development Referrals increase your chances of interviewing at Decagon by 2x Get notified about new Solutions Engineer jobs in
New York, NY . New York, NY $130,000.00-$180,000.00 6 months ago Brooklyn, NY $150,000.00-$200,000.00 3 months ago New York, NY $220,000.00-$260,000.00 1 week ago New York, NY $99,500.00-$200,000.00 1 week ago New York, NY $70,000.00-$150,000.00 1 week ago New York, NY $140,000.00-$200,000.00 2 weeks ago New York, NY $120,000.00-$180,000.00 5 months ago Want to work with us, but don't see the right job listed?
Software Engineer II, Merchant APIs (UberEats)
New York, NY $167,000.00-$185,500.00 1 week ago Full Stack Software Engineer (All Levels)
New York, NY $140,000.00-$140,000.00 1 month ago New York, NY $163,200.00-$223,200.00 2 weeks ago New York, NY $235,000.00-$255,000.00 2 weeks ago New York, NY $99,500.00-$200,000.00 6 days ago New York, NY $150,000.00-$180,000.00 16 hours ago New York, NY $120,000.00-$220,000.00 1 month ago New York, NY $145,000.00-$260,000.00 9 months ago Backend Software Engineer, CloudKitchens - New York City
Don't see the right opportunity? Apply here!
New York, NY $176,000.00-$250,000.00 5 days ago New York, NY $165,000.00-$165,000.00 1 year ago New York, NY $130,000.00-$240,000.00 5 days ago New York, NY $140,000.00-$200,000.00 1 month ago New York, NY $120,000.00-$140,000.00 2 weeks ago New York, NY $140,000.00-$170,000.00 3 months ago New York, NY $190,000.00-$250,000.00 5 days ago New York, NY $141,000.00-$202,000.00 1 week ago Software Engineer - Frontend / Fullstack
New York, NY $140,000.00-$200,000.00 1 month ago New York, NY $100,000.00-$200,000.00 6 months ago New York, NY $70,000.00-$150,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr