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Aimbridge Hospitality

The Lindy Renaissance Charleston Hotel - Food & Beverage Supervisor Restaurant 1

Aimbridge Hospitality, Charleston, South Carolina, United States, 29408

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Overview The Lindy Renaissance Charleston Hotel - Food & Beverage Supervisor Restaurant 1

The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service, while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.

Responsibilities

Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.

Assist Food and Beverage Manager in maintaining food and beverage costs.

Maintain close communication links with all employees, seeking input regarding food and beverage issues and acting as a motivating influence.

Monitor and follow up on all servers' cash overages and shortages.

Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.

Immediately follow up on accidents, problems or guest complaints in the Food and Beverage Department.

Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.

Maintain proper consistent disciplinary actions for all Food and Beverage employees.

Be familiar with the P.O.S. system used in the hotel.

Ensure employees are at all times attentive, friendly, helpful and courteous to guests, employees and other managers.

Assist the Food and Beverage Manager in wage progress and productivity reports for the department.

Assist in preparation of staff schedules according to business forecast, maintaining adherence to wage control, productivity standards and guest service scores.

Assist in monthly food and beverage inventories and reconciliations.

Ensure all side work duties are completed by servers.

Assist in developing promotional ideas and planning monthly department meetings.

Initiate and promote sales efforts for all service personnel.

Assist in preparing for and conducting employee performance appraisals.

Assist in maintaining and improving the quality and presentation of all food products.

Attend weekly Food and Beverage meetings, daily pre-meal meetings, and other meetings as required by management.

Perform any other duties as requested by management.

Qualifications

At least 1 year of progressive experience in a hotel or related field required. High School diploma or equivalent.

College course work in related field helpful.

Previous supervisory responsibility preferred.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

Must work well in stressful, high pressure situations and maintain composure and objectivity under pressure.

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

Must have the ability to assimilate complex information from disparate sources and adjust to meet constraints of the need.

Must be effective at listening to, understanding, and clarifying concerns of co-workers and guests.

Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

Benefits

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Property information Renaissance Charleston Historic District Hotel is located in the heart of historic downtown Charleston. Guests can take a refreshing plunge in the pool or grab a bite to eat at the on-site restaurant. The property is located 3 blocks away from the City Market and King Street shops. All rooms are elegantly furnished and have marble bathrooms. Each comes with a 32-inch flat screen TV with cable and satellite channels. There is a mini-bar along with tea and coffee making facilities in every room. Room service and a concierge are available. 2,759 of meeting and event space is offered.

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