Hilton Grand Vacations
Bilingual Marketing Concierge (Japanese/English)
Hilton Grand Vacations, Honolulu, Hawaii, United States, 96814
Overview
Bilingual Marketing Concierge (Japanese/English) We are seeking individuals with a positive outlook and the dedication to make things happen. Help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. New Bilingual Marketing Concierge (Japanese/English) may be eligible for sign on bonus up to $1500 based on your experience We offer an excellent benefits package to our full-time Team Members that include: Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Bilingual Marketing Concierge (Japanese/English) have targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance. HGV Offers Day One Team Member Benefits! Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation Recognition Program and Rewards HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today! 401(k) program with company match Paid Sick Days Numerous learning and advancement opportunities HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Schedule Details Our Bilingual Marketing Concierge will work a flexible schedule to include weekends and holidays. Responsibilities Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors. Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities. Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations. Qualifications Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone. Basic computer proficiency with the ability to learn. Ability to multi-task and balance priorities. Ability to work a flexible schedule including evenings, holidays, and weekends. Bilingual in English and Japanese (speak, read, write). High School diploma or equivalent. Preferred candidate to be located in Hawaii. It would be advantageous to demonstrate the following capabilities and distinctions: Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island. Previous experience working in a commission-based sales or marketing environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Bilingual Marketing Concierge (Japanese/English) We are seeking individuals with a positive outlook and the dedication to make things happen. Help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. New Bilingual Marketing Concierge (Japanese/English) may be eligible for sign on bonus up to $1500 based on your experience We offer an excellent benefits package to our full-time Team Members that include: Pay rate is $17 per hour, plus commission & bonuses governed by a compensation plan. Bilingual Marketing Concierge (Japanese/English) have targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance. HGV Offers Day One Team Member Benefits! Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation Recognition Program and Rewards HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today! 401(k) program with company match Paid Sick Days Numerous learning and advancement opportunities HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Schedule Details Our Bilingual Marketing Concierge will work a flexible schedule to include weekends and holidays. Responsibilities Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors. Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities. Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations. Qualifications Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone. Basic computer proficiency with the ability to learn. Ability to multi-task and balance priorities. Ability to work a flexible schedule including evenings, holidays, and weekends. Bilingual in English and Japanese (speak, read, write). High School diploma or equivalent. Preferred candidate to be located in Hawaii. It would be advantageous to demonstrate the following capabilities and distinctions: Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island. Previous experience working in a commission-based sales or marketing environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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