Accounts Receivable Clerk

At Grunau Fire, we are dedicated to providing exceptional fire protection solutions that safeguard lives and properties. With a legacy of excellence spanning decades, our team is committed to delivering top-tier services, including fire sprinkler systems, alarms, and maintenance. Our success is built on a foundation of innovation, quality craftsmanship, and unwavering dedication to customer satisfaction. As we continue to grow and expand our services, we seek passionate and skilled professionals to join our team and contribute to our mission of ensuring safety and peace of mind for our clients. If you are driven by excellence and ready to make a meaningful impact, we invite you to explore the opportunities available at Grunau Fire. Due to continued growth, we are looking for a tenacious and customer-focused individual to support our fire protection business by managing Accounts Receivable and collections for both the Grunau Fire and Flannery Fire businesses in Oak Creek, WI. This role would be part-time (+/- 24 hours/week) and can be a combination of remote and in-person work. Responsibilities: Working with other team members to receive payment of our invoices based on their payment terms. Set up bimonthly A/R meetings with the project managers to review their outstanding bad debt. Provide bimonthly updates to the team on our A/R progress. Monitoring incoming payments and communicating with customers to request payments. Properly following up and tracking our invoices in our A/R app based on customers’ payment terms. Maintaining accurate notes on feedback received from our customers regarding their payment status. Assisting our customers in ways that help them better understand how they can make their payments. Resolve account discrepancies and escalate customer issues by working with our project manager and our customer. Manage our collections in a way that maintains healthy customer relationships. Analyze customer accounts and identify repeat offenders who have a hard time paying their invoices inside of their payment terms. Develop new strategies and process improvements to enhance efficiency in our collection rates. Work within our existing and upcoming systems to compile information needed to navigate collections. Help to eliminate 120-day collections and lower the team DSO. Specific Requirements: High school diploma. Constantly operates a computer and other office productivity machinery (copier/printer, etc.) Must be able to remain in a stationary position 50% or more of the time. Open cube office work environment, noise level – quiet to moderate. Desired Qualifications/Skills: Experience in invoicing. Comfortable with a significant amount of data entry. Excellent telephone, interpersonal, and communication skills are required – comfortable making repeat requests to internal and external customers for information. Ability to prioritize based on needs of the department. Must be dependable and reliable with ability to complete tasks without need for follow up. Detail-oriented and organized. Good computer and keyboarding skills in various computer programs (i.e. Excel). Experience with Microsoft AX a plus. General knowledge of office practices/procedures and office equipment. Ability to learn proprietary software. Work in a fast-paced service environment. Make decisions and recommendations which can greatly affect profitability of projects. Self-motivated and motivator of others. Ability to “think outside the box” and encourage creative thinking in others. Ability to work as part of a team to achieve the Company’s overall goals. Prior experience in service-based business. Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate based on any legally protected status or characteristic. Minority/Female/Disability/Veteran. DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most." Equal Opportunity Employer, including disabled and veterans.

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