Logo
H&R Block

Experienced Tax Professional - Remote

H&R Block, Worcester, Massachusetts, us, 01609

Save Job

Overview

Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. What you’ll do

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) Generate business growth, increase client retention, and offer additional products and services Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results Grow your tax expertise Responsibilities and qualifications

Experience completing individual tax returns Experience working in a fast-paced environment Access to high speed, reliable internet Experience and skilled in technology (specifically MS Teams and Outlook) Inspire confidence in clients with the ability to communicate complex tax situations concisely via phone, email and chat Experience utilizing effective customer service techniques Analytical and problem-solving skills Successful completion of the H&R Block Tax Knowledge Assessment or equivalent High school diploma / equivalent or higher Must complete continuing education requirement and meet all other IRS and applicable state requirements Availability to work a minimum of 20 hours a week during peak tax season Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions) What we offer

Medical coverage with mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit for associates Flexible/remote opportunities and collaborative teams About the company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to elevate how we work, how we serve, and how we lead in our industry. We are committed to a Connected Culture where everyone feels they belong. The community you will join

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Pay

Pay range: $11.00 - $80.00/hr. Local minimum wage laws apply. Pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefit programs. Job details

Seniority level: Not Applicable Employment type: Full-time Job function: Accounting/Auditing and Finance Industries: Retail Sponsored Job: #19916

#J-18808-Ljbffr