Accounts Receivable Clerk

Summary: Contract 6-12 months The Accounts Receivable Specialist is responsible for contacting customers with overdue accounts to secure payments and resolve billing issues. This role supports both corporate and franchise locations and serves as a point of contact for escalated collection matters, ensuring prompt and professional customer service. Key Responsibilities: Contact past-due customers by phone, email, and mail; negotiate payment arrangements. Maintain accurate notes on collection efforts and account status. Review A/R aging reports and submit updates to supervisor ahead of reporting deadlines. Process payments via credit card or ACH. Recommend delinquent accounts for bad debt write-off when appropriate. Support internal teams with account-related inquiries and assist with issue resolution. Perform other duties as needed. Qualifications: High school diploma or GED required; some college preferred. 0–1 year of experience in collections or customer service. Strong communication, problem-solving, and organizational skills. Proficient in Microsoft Office and general office software. Ability to work independently and maintain professionalism under pressure. Key Competencies: Customer-focused and solutions-oriented. Able to manage multiple tasks and meet deadlines. Maintains high ethical standards and confidentiality. Strong listening and written communication skills. Self-motivated, with attention to detail and accuracy.

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