Macy's
Retail Cosmetics Sales Counter Manager - Carolina Herrera, Queens Center - Full
Macy's, Elmhurst, New York, us, 11380
Overview
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, about inspiring stores and irresistible products, and about the excitement of the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Those stories are part of what makes this such a special place to work. Job Overview
As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of Beauty Advisors. You will engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and help your team reach sales targets through your skills and passion for beauty. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. What We Can Offer You
Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and eight paid holidays, leadership development, and opportunities to join Colleague Resource Groups and volunteer opportunities are available. Access the full menu of benefits offerings here. What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results Develop and implement business driving events to achieve department goals Supervise proper presentation, organization, storing, and replenishment of stock Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals Meet and exceed your own and the company's sales goals Work well with vendors to get the best business outcomes Manage vendor events and promotions, including scheduling and execution Maintain compliance with all hygiene standards Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities Skills You Will Need
Leadership:
Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement. Subject Matter Expertise:
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area. Analytical Skills:
Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals. Communication:
Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines. Interpersonal Skills:
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Creativity and Strategic Thinking:
Ability to think creatively, strategically, and technically to address business challenges and opportunities. Detail Orientation:
Careful attention to detail in handling daily tasks, examining reports and ensuring business goals are met. Collaboration:
Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience. Who You Are
Able to coach and provide feedback to Beauty Advisors to exceed daily goals Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way while managing multiple tasks in a fast-paced environment Enthusiasm for the beauty industry and the ability to provide outstanding customer care Strong organizational skills to manage multiple tasks while maintaining superior results Flexible and able to use sound judgment in ambiguous situations Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality 3 to 5 years of relevant work experience Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing a ladder Lifting and moving items weighing up to 25 lbs About Us
This is a great time to join Macy's. Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise, or contributing to events such as the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00
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Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, about inspiring stores and irresistible products, and about the excitement of the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Those stories are part of what makes this such a special place to work. Job Overview
As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of Beauty Advisors. You will engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and help your team reach sales targets through your skills and passion for beauty. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. What We Can Offer You
Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and eight paid holidays, leadership development, and opportunities to join Colleague Resource Groups and volunteer opportunities are available. Access the full menu of benefits offerings here. What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results Develop and implement business driving events to achieve department goals Supervise proper presentation, organization, storing, and replenishment of stock Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals Meet and exceed your own and the company's sales goals Work well with vendors to get the best business outcomes Manage vendor events and promotions, including scheduling and execution Maintain compliance with all hygiene standards Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities Skills You Will Need
Leadership:
Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement. Subject Matter Expertise:
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area. Analytical Skills:
Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals. Communication:
Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines. Interpersonal Skills:
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Creativity and Strategic Thinking:
Ability to think creatively, strategically, and technically to address business challenges and opportunities. Detail Orientation:
Careful attention to detail in handling daily tasks, examining reports and ensuring business goals are met. Collaboration:
Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience. Who You Are
Able to coach and provide feedback to Beauty Advisors to exceed daily goals Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way while managing multiple tasks in a fast-paced environment Enthusiasm for the beauty industry and the ability to provide outstanding customer care Strong organizational skills to manage multiple tasks while maintaining superior results Flexible and able to use sound judgment in ambiguous situations Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality 3 to 5 years of relevant work experience Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing a ladder Lifting and moving items weighing up to 25 lbs About Us
This is a great time to join Macy's. Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise, or contributing to events such as the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00
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