Athleta
Seasonal Retail Sales Associate - Tustin Market Place
Athleta, Tustin, California, United States, 92681
Seasonal Retail Sales Associate - Tustin Market Place
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire and outfit the customer. You will offer information on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, checkout, and back of house processes as required
Courteous and responsive to internal/external requests
Exchange and verifies job related information to provide support
Who You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on-the-job training
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World\'s Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $17.50 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Additional Details Seniority level: Entry level
Employment type: Contract
Job function: Sales and Business Development
Industries: Apparel & Fashion
We will remove irrelevant, duplicate or site-specific boilerplate to focus on the role and requirements.
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What You'll Do
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, checkout, and back of house processes as required
Courteous and responsive to internal/external requests
Exchange and verifies job related information to provide support
Who You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to learn procedural knowledge acquired through on-the-job training
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World\'s Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $17.50 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Additional Details Seniority level: Entry level
Employment type: Contract
Job function: Sales and Business Development
Industries: Apparel & Fashion
We will remove irrelevant, duplicate or site-specific boilerplate to focus on the role and requirements.
#J-18808-Ljbffr