Senior Account Manager (Trade Shows & Events)

Impact XM is looking for a Senior Account Manager (Trade Shows & Events) who thrives on building trusted client relationships, orchestrating unforgettable experiences, and leading complex event programs from vision to flawless execution. If you’re a seasoned event professional who can balance strategy with detail, client service with operational excellence, and leadership with hands-on delivery—we want to meet you. What You’ll Do As a Senior Account Manager (Trade Shows & Events), you’ll be the strategic partner and tactical lead for some of our most exciting corporate event programs. From executive summits and leadership conferences to sales kickoffs, product launches, and customer-facing experiences, you’ll manage every touchpoint to deliver high-value, high-impact results. Key Responsibilities Include Leading end-to-end project management for multi-day, multi-track events—agenda design, venue sourcing, content, production, hospitality, and more. Serving as the primary client contact, building senior-level relationships, and positioning Impact XM as a trusted advisor. Translating client goals into bespoke event experiences that tell a story, build engagement, and drive business results. Partnering with internal teams (Creative, Strategy, Production, Digital, Content) to ensure seamless, brand-aligned delivery. Overseeing budgets, vendor negotiations, financial tracking, and reconciliation—targeting strong program margins. Coaching Account Managers and Coordinators, fostering collaboration, and helping grow the next generation of client service leaders. What You’ll Bring 4+ years’ experience in an Account Manager or Senior Account Manager role within events, experiential, or agency environments. A proven track record managing large-scale corporate events (beyond just trade shows)—press conferences, brand activations, leadership meetings, global experiences. Exceptional client service skills, with the ability to anticipate needs, respond quickly, and build trust. Strong financial acumen: budget management, forecasting, and margin accountability. Excellent communication and presentation skills—you can lead a client meeting with confidence and clarity. A collaborative spirit and mentoring mindset. You know how to bring a team together and elevate others. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. OUR BRAND – What We Believe Passion

is Paramount – We love what we do, take pride in doing it and celebrate what we accomplish. ABC

Always Be CURIOUS – We explore the possibilities, discover innovative solutions, and learn from experience. We>Me

Collaboration and transparent communication creates our best work. Trust

is Earned – We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Respect

is Given – We understand, acknowledge, and appreciate the perspective and actions of others. Impact XM Benefits Impact XM offers a comprehensive benefit package including competitive salaries and the opportunity for growth within our exciting industry! EEO Statement Impact XM is an equal opportunities employer and welcomes applications from diverse candidates.

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