Chico's FAS, Inc.
Overview
The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! Responsibilities
Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and sales floor maintenance. Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. Ensures prompt resolution of customer concerns and a fast, efficient register experience, staying current on policies regarding payments, coupon acceptance, returns and exchanges, and security practices. Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales. Signs up clients for reward programs and builds a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online and maintains consistent client communication using clienteling tools (Style Connect and Customer Book). Supports replenishment activities to keep the store full and abundant and assists with locate fulfillment and visual directives (floor sets, window changes, signage placement, etc.). Maintains boutique cleanliness and organization and supports other duties as assigned. Qualifications
High School diploma or equivalent Retail or sales experience preferred Must be 18 years of age or older Excellent communication and customer service skills Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate effectively with customers, associates, and management Regular attendance is essential; able to work a flexible schedule including nights, weekends, and holidays Physical Requirements
Constant Walking/Standing: 67-100% of an 8-hour shift Occasional Lifting up to 50 lbs: 1-33% of an 8-hour shift Frequent climbing: 34-66% of an 8-hour shift Equal Opportunity Employer:
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, pregnancy or related medical conditions, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! Responsibilities
Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and sales floor maintenance. Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. Ensures prompt resolution of customer concerns and a fast, efficient register experience, staying current on policies regarding payments, coupon acceptance, returns and exchanges, and security practices. Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales. Signs up clients for reward programs and builds a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online and maintains consistent client communication using clienteling tools (Style Connect and Customer Book). Supports replenishment activities to keep the store full and abundant and assists with locate fulfillment and visual directives (floor sets, window changes, signage placement, etc.). Maintains boutique cleanliness and organization and supports other duties as assigned. Qualifications
High School diploma or equivalent Retail or sales experience preferred Must be 18 years of age or older Excellent communication and customer service skills Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate effectively with customers, associates, and management Regular attendance is essential; able to work a flexible schedule including nights, weekends, and holidays Physical Requirements
Constant Walking/Standing: 67-100% of an 8-hour shift Occasional Lifting up to 50 lbs: 1-33% of an 8-hour shift Frequent climbing: 34-66% of an 8-hour shift Equal Opportunity Employer:
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, pregnancy or related medical conditions, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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