Macy's
Retail Cosmetics Sales Associate - MAC, Ala Moana Center - Full Time
Macy's, Honolulu, Hawaii, United States, 96814
Overview
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, the Macy's 4th of July Fireworks, and the Thanksgiving Day Parade. We have been part of memorable moments and milestones for countless customers and colleagues, making Macy's a special place to work.
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who seeks to make customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You provide customer consultations, including applying makeup and products.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Benefit from paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and participate in volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to give expert guidance based on customer wants, features, and choices
Build relationships with customers by introducing them to beauty products and identifying their needs
Show and teach the use of beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Participate in pre-selling and sales-boosting events to increase sales and reach personal sales targets
Stay current with all training through Macy's educational resources, including vendor trainings and virtual trainings as requested
Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
Use point of sale technology to help in selling and fulfilling customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships and authentic connections with colleagues, customers, and communities
Skills You Will Need
Product knowledge: Understanding of beauty products to give expert guidance based on customer wants, features, and choices
Communication: Comfortable communicating with customers virtually, via phone, and in person
Sales: Ability to build relationships, achieve sales goals, and participate in pre-selling and sales-boosting events
Technology: Use point of sale technology and applications to aid in selling and fulfilling orders
Continuous learning: Self-driven to stay updated on Macy's beauty product knowledge and trends
Makeup application: Show and teach the use of beauty products by applying them on the customer
Subject Matter Expertise: Proficiency in vendor lines and beauty trends
Interpersonal Skills: Strong ability to work with colleagues at all levels
Collaboration: Partner with the total Beauty team to drive sales and deliver customer experience
Who You Are
Passionate with a business-minded attitude to succeed in a performance-based setting
Able to resolve customer problems constructively
Strong organizational skills and ability to multitask in a fast-paced environment
Able to work a flexible schedule including evenings and weekends
Enthusiasm for the beauty industry and outstanding customer care
Flexible and able to use sound judgment in ambiguous situations
Flexible availability, including days, evenings, weekends and holidays, with dependable attendance
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience is a plus
Essential Physical Requirements You Will Perform
Prolonged periods of standing/walking (at least two consecutive hours)
Frequent use of computers and handheld devices
Reaching, including above eye level, crouching, kneeling, stooping and color vision
Lifting and moving items up to 25 lbs; climbing ladders as needed
About Us This is a great time to join Macy's. Whether you're helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying in-style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer opportunities to be part of memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast who seeks to make customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You provide customer consultations, including applying makeup and products.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Benefit from paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and participate in volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Greet customers in a friendly and helpful manner
Use product knowledge to give expert guidance based on customer wants, features, and choices
Build relationships with customers by introducing them to beauty products and identifying their needs
Show and teach the use of beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Participate in pre-selling and sales-boosting events to increase sales and reach personal sales targets
Stay current with all training through Macy's educational resources, including vendor trainings and virtual trainings as requested
Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
Use point of sale technology to help in selling and fulfilling customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships and authentic connections with colleagues, customers, and communities
Skills You Will Need
Product knowledge: Understanding of beauty products to give expert guidance based on customer wants, features, and choices
Communication: Comfortable communicating with customers virtually, via phone, and in person
Sales: Ability to build relationships, achieve sales goals, and participate in pre-selling and sales-boosting events
Technology: Use point of sale technology and applications to aid in selling and fulfilling orders
Continuous learning: Self-driven to stay updated on Macy's beauty product knowledge and trends
Makeup application: Show and teach the use of beauty products by applying them on the customer
Subject Matter Expertise: Proficiency in vendor lines and beauty trends
Interpersonal Skills: Strong ability to work with colleagues at all levels
Collaboration: Partner with the total Beauty team to drive sales and deliver customer experience
Who You Are
Passionate with a business-minded attitude to succeed in a performance-based setting
Able to resolve customer problems constructively
Strong organizational skills and ability to multitask in a fast-paced environment
Able to work a flexible schedule including evenings and weekends
Enthusiasm for the beauty industry and outstanding customer care
Flexible and able to use sound judgment in ambiguous situations
Flexible availability, including days, evenings, weekends and holidays, with dependable attendance
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience is a plus
Essential Physical Requirements You Will Perform
Prolonged periods of standing/walking (at least two consecutive hours)
Frequent use of computers and handheld devices
Reaching, including above eye level, crouching, kneeling, stooping and color vision
Lifting and moving items up to 25 lbs; climbing ladders as needed
About Us This is a great time to join Macy's. Whether you're helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying in-style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer opportunities to be part of memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr