The Goodyear Tire & Rubber Company
Customer Sales Advisor - Oro Valley, AZ
The Goodyear Tire & Rubber Company, Oro Valley, Arizona, United States
Overview
As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities
Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include lifting tires and wheels, standing, bending, and squatting
Basic Qualifications
Prior guest service experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications
High School Diploma or GED
Previous Automotive Guest Service experience
Previous Tire Sales experience
Position Criteria
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.
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Responsibilities
Help drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through understanding their needs
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include lifting tires and wheels, standing, bending, and squatting
Basic Qualifications
Prior guest service experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications
High School Diploma or GED
Previous Automotive Guest Service experience
Previous Tire Sales experience
Position Criteria
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.
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