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The Goodyear Tire & Rubber Company

Customer Sales Advisor - Oro Valley, AZ

The Goodyear Tire & Rubber Company, Oro Valley, Arizona, United States

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Overview As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction through understanding their needs

Understand and be able to describe all warranties, advertising, and promotion of products and services

Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out

Make recommendations to guests based on manufacturing recommendations

Promote self-development by utilizing Company provided training tools

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include lifting tires and wheels, standing, bending, and squatting

Basic Qualifications

Prior guest service experience

Valid driver's license

Must be at least 18 years of age

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

High School Diploma or GED

Previous Automotive Guest Service experience

Previous Tire Sales experience

Position Criteria

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

Commitment to following established safety policies and procedures

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

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