Macy's
Retail Cosmetics Sales Associate - Benefit, Boston - Downtown - Full Time
Macy's, Boston, Massachusetts, us, 02298
Retail Cosmetics Sales Associate - Benefit, Boston - Downtown - Full Time
Base pay range: $15.00/hr - $21.00/hr
Overview
As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. You play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
You’ll serve as both an educator and a beauty expert — offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service — always with the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.
Responsibilities
Greet customers, understand their needs, and provide personalized beauty experiences.
Offer product demonstrations, makeup application, and skincare recommendations.
Educate customers on beauty products and stay current on trends and new arrivals.
Build and manage a loyal client base through follow-up and clienteling, including virtual outreach.
Maintain an organized, shoppable space; refresh signage and pricing; assist with merchandise moves as needed.
Promote loyalty programs and ensure customers have all they need, using customer names and finishing interactions positively.
Collaborate with teammates to deliver excellent customer service and meet sales goals.
Qualifications
Flexible availability, including days, evenings, weekends, and holidays with dependable attendance.
Customer service or selling experience (at least 1 year) required.
Ability to understand and communicate with customers, coworkers, and supervisors; read and understand employment policies in English.
Ability to drive sales and client loyalty through organized space, clienteling tools, and product knowledge.
Ability to use point-of-sale technology and digital tools to streamline transactions.
Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands.
Standing for extended periods; lifting at least 25 lbs; stooping, kneeling, crouching, and climbing ladders.
Close vision, color vision, depth perception, and focus adjustment; frequent computer use and handling handheld equipment.
What We Can Offer You
We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health coverage, a 401(k) match, paid time off, and holidays. We support continuous learning, leadership development, and community involvement through colleague resource groups and volunteer opportunities.
Some Additional Benefits We Offer Include
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
About Us
This is a great time to join Macy’s. We offer opportunities across customer service, operations, online shopping, and more. We are an Equal Opportunity Employer committed to an inclusive work environment.
Note : This job description is not all-inclusive and may be amended. Macy’s reserves the right to adjust responsibilities and requirements at any time.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail Apparel and Fashion, IT Services and IT Consulting, and Retail
Referrals increase your chances of interviewing at Macy's. Get notified about new Cosmetics Specialist jobs in Boston, MA.
Other Related Roles
Retail Cosmetics Brand Expert - Origins, Boston - Downtown - Full Time
Retail Cosmetics Sales Associate - CHANEL Beaute, Boston - Downtown - Part Time
Retail Cosmetics Sales Beauty Advisor, Boston - Downtown - Flex
Retail Cosmetics Brand Expert - Bobbi Brown, Burlington - Full Time
#J-18808-Ljbffr
Overview
As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. You play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
You’ll serve as both an educator and a beauty expert — offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service — always with the goal of exceeding expectations and achieving sales goals.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.
Responsibilities
Greet customers, understand their needs, and provide personalized beauty experiences.
Offer product demonstrations, makeup application, and skincare recommendations.
Educate customers on beauty products and stay current on trends and new arrivals.
Build and manage a loyal client base through follow-up and clienteling, including virtual outreach.
Maintain an organized, shoppable space; refresh signage and pricing; assist with merchandise moves as needed.
Promote loyalty programs and ensure customers have all they need, using customer names and finishing interactions positively.
Collaborate with teammates to deliver excellent customer service and meet sales goals.
Qualifications
Flexible availability, including days, evenings, weekends, and holidays with dependable attendance.
Customer service or selling experience (at least 1 year) required.
Ability to understand and communicate with customers, coworkers, and supervisors; read and understand employment policies in English.
Ability to drive sales and client loyalty through organized space, clienteling tools, and product knowledge.
Ability to use point-of-sale technology and digital tools to streamline transactions.
Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands.
Standing for extended periods; lifting at least 25 lbs; stooping, kneeling, crouching, and climbing ladders.
Close vision, color vision, depth perception, and focus adjustment; frequent computer use and handling handheld equipment.
What We Can Offer You
We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health coverage, a 401(k) match, paid time off, and holidays. We support continuous learning, leadership development, and community involvement through colleague resource groups and volunteer opportunities.
Some Additional Benefits We Offer Include
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
About Us
This is a great time to join Macy’s. We offer opportunities across customer service, operations, online shopping, and more. We are an Equal Opportunity Employer committed to an inclusive work environment.
Note : This job description is not all-inclusive and may be amended. Macy’s reserves the right to adjust responsibilities and requirements at any time.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail Apparel and Fashion, IT Services and IT Consulting, and Retail
Referrals increase your chances of interviewing at Macy's. Get notified about new Cosmetics Specialist jobs in Boston, MA.
Other Related Roles
Retail Cosmetics Brand Expert - Origins, Boston - Downtown - Full Time
Retail Cosmetics Sales Associate - CHANEL Beaute, Boston - Downtown - Part Time
Retail Cosmetics Sales Beauty Advisor, Boston - Downtown - Flex
Retail Cosmetics Brand Expert - Bobbi Brown, Burlington - Full Time
#J-18808-Ljbffr