Old Navy
Retail Sales Associate - Serramonte Center
Old Navy, Daly City, California, United States, 94013
Join to apply for the
Retail Sales Associate - Serramonte Center
role at
Old Navy
3 weeks ago Be among the first 25 applicants
Join to apply for the
Retail Sales Associate - Serramonte Center
role at
Old Navy
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About The Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers, build brand loyalty, and deliver productivity.
What You'll Do
Become an expert of the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium experience.
Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
Promote loyalty by educating customers about our loyalty programs.
Leverage omni-channel offerings to deliver a frictionless customer experience.
Support sales floor, fitting room, checkout, and back of house processes as required.
Be courteous and responsive to internal and external requests.
Exchange and verify job-related information to provide support.
Who You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
Problem solver focused on continuous improvement, always learning, open to feedback, and proactive in taking action.
Able to handle customer interactions and concerns courteously and professionally.
Use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Benefits at Old Navy
Merchandise discount for our brands: 50% off at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet stores.
Competitive Paid Time Off plans.
Up to five hours per month for volunteering at a charity of choice.
Extensive 401(k) plan with company matching up to four percent.
Employee stock purchase plan.
Medical, dental, vision, and life insurance.
Additional benefits details available.
Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes in 2022 as one of the World's Best Employers and for Diversity.
Hourly Range: $16.62 - $17.50 USD
#J-18808-Ljbffr
Retail Sales Associate - Serramonte Center
role at
Old Navy
3 weeks ago Be among the first 25 applicants
Join to apply for the
Retail Sales Associate - Serramonte Center
role at
Old Navy
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About The Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers, build brand loyalty, and deliver productivity.
What You'll Do
Become an expert of the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium experience.
Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
Promote loyalty by educating customers about our loyalty programs.
Leverage omni-channel offerings to deliver a frictionless customer experience.
Support sales floor, fitting room, checkout, and back of house processes as required.
Be courteous and responsive to internal and external requests.
Exchange and verify job-related information to provide support.
Who You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
Problem solver focused on continuous improvement, always learning, open to feedback, and proactive in taking action.
Able to handle customer interactions and concerns courteously and professionally.
Use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Benefits at Old Navy
Merchandise discount for our brands: 50% off at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet stores.
Competitive Paid Time Off plans.
Up to five hours per month for volunteering at a charity of choice.
Extensive 401(k) plan with company matching up to four percent.
Employee stock purchase plan.
Medical, dental, vision, and life insurance.
Additional benefits details available.
Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes in 2022 as one of the World's Best Employers and for Diversity.
Hourly Range: $16.62 - $17.50 USD
#J-18808-Ljbffr