Macy's
Seasonal Retail Sales Associate, Northgate
Macy's, San Rafael, California, United States, 94911
Overview
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview
As a Seasonal Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. Daily Responsibilities
Begin each day energized and ready to make an impact. Greet teammates, maintain a clean, organized sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed on current trends and promotions to engage, educate, and sell with confidence. On the floor, focus on the customer by offering a warm welcome, making eye contact, and creating personal conversations to build customer relationships. Maintain a shoppable space by merchandising new receipts, processing damages, handling testers and merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. Finish Strong by sharing Loyalty program benefits, ensuring customers have what they need, and ending with a sincere thank-you, often using the customer’s name. Support one another with honesty, care, and collaboration to better serve customers and communities. Strive for excellence as a journey—improve daily, take pride in work, achieve sales goals, and learn from each other to deliver store results. Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours depend on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Meeting daily sales goals and challenges Enjoy meeting people, learning about them, and sharing information Resourceful and eager to start a new venture; able to adapt to changing priorities; works well both independently and with a team Comfortable using electronic devices Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and handheld equipment to perform job functions, including cash register operations What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and eight paid holidays. Continuous learning and leadership development. Colleague Resource Groups and volunteer opportunities to build community. Additional benefits include: Access to earned wages anytime Merchandise discounts Performance-based incentives Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, supporting operations in distribution centers, enhancing online shopping, buying on-trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers unique opportunities to be part of memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview
As a Seasonal Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. Daily Responsibilities
Begin each day energized and ready to make an impact. Greet teammates, maintain a clean, organized sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed on current trends and promotions to engage, educate, and sell with confidence. On the floor, focus on the customer by offering a warm welcome, making eye contact, and creating personal conversations to build customer relationships. Maintain a shoppable space by merchandising new receipts, processing damages, handling testers and merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. Finish Strong by sharing Loyalty program benefits, ensuring customers have what they need, and ending with a sincere thank-you, often using the customer’s name. Support one another with honesty, care, and collaboration to better serve customers and communities. Strive for excellence as a journey—improve daily, take pride in work, achieve sales goals, and learn from each other to deliver store results. Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours depend on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Meeting daily sales goals and challenges Enjoy meeting people, learning about them, and sharing information Resourceful and eager to start a new venture; able to adapt to changing priorities; works well both independently and with a team Comfortable using electronic devices Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and handheld equipment to perform job functions, including cash register operations What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and eight paid holidays. Continuous learning and leadership development. Colleague Resource Groups and volunteer opportunities to build community. Additional benefits include: Access to earned wages anytime Merchandise discounts Performance-based incentives Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, supporting operations in distribution centers, enhancing online shopping, buying on-trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers unique opportunities to be part of memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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