Logo
The Ziegenfelder Company

Sales Support Coordinator

The Ziegenfelder Company, Wheeling, Illinois, United States, 60090

Save Job

Overview

Sales Support Coordinator role at

The Ziegenfelder Company . This position is responsible for end-to-end communication and accuracy from the time the order is placed until payment is received, acting as the liaison between customers, sales, and logistics. Responsibilities

Start to finish communication and accuracy from the time the order is placed until payment is received. Gatekeeper of all customer information including setting up a new customer, shipping/billing address, managing contacts, and setting up item pricing and related promotions. Receiving all sales orders from customers ensuring accuracy including pricing, case count, shipping location and times. Acting as the liaison between customers, sales, and logistics; responsible for communication between brokers and customers. Reviewing and approving promotional and fee expenses as they are submitted by the customer, while collaborating with the team to investigate and resolve outstanding balances on customer accounts. Maintaining monthly customer accruals for financial statement purposes. Managing customer portals and supplying all needed information in a timely manner. Communicating directly with customers to establish EDI requirements; coordinating and performing transactional testing with trading partners; managing and rectifying sales orders errors received via EDI. Sending daily tracking of orders and sales performance. Ensuring that all ASN (Advanced Shipping Notice) is completed. Ensuring that all sales expenses are completed and paid out in a timely manner. Adjusting daily work schedule as needed to meet customer and production requirements at all locations. Qualifications

No specific qualifications are provided in the original description. Who We Are

The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer. Seniority level

Entry level Employment type

Full-time Job function

Sales and Business Development Industries

Food and Beverage Manufacturing

#J-18808-Ljbffr