[solidcore]
Core Crew (Front Desk & Sales) - Hoboken, NJ
[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience. Overview
Join to apply for the Core Crew (Front Desk & Sales) role at [solidcore]. Responsibilities
Bring [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming Interact with clients to assess and address information on needs, expectations, and satisfaction; respond to client requests and concerns promptly and effectively Maintain product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions Perform routine client-facing system tasks, including new account set-up, scheduling/cancelling/rebooking classes, package purchases, and other general account needs Communicate studio issues, events, or schedule changes to clients and team members Assist the Head Coach, Community Manager, and Coaches in daily operations; keep the studio clean and provide a superior client experience Notify the Head Coach/Community Manager and/or studio management of complaints or grievances and assist in responding appropriately Address maintenance or equipment issues visible to clients Follow up with client lists in Axle to meet monthly sales quota Respond to client emails and alert coaches about client milestones What we need from you
High school education, some college preferred This is a part-time hourly position Ability to lift up to 30 pounds and walk through all areas of the studio Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours What skills & experience you'll bring to us
Excellent interpersonal and communication skills Outstanding customer service skills Strong organizational skills Careful attention to detail Must be willing to initiate tasks and perform duties without direction Ability to stand for long durations 1 year sales experience preferred MBO experience preferred Passion for fitness, wellness, and the [solidcore] brand Compensation & Benefits
$17/hour plus opportunities to earn sales commission Free drop-in classes [solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training. We are committed to the growth and development of our team and to fostering a diverse and inclusive environment for clients and staff.
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[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience. Overview
Join to apply for the Core Crew (Front Desk & Sales) role at [solidcore]. Responsibilities
Bring [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming Interact with clients to assess and address information on needs, expectations, and satisfaction; respond to client requests and concerns promptly and effectively Maintain product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions Perform routine client-facing system tasks, including new account set-up, scheduling/cancelling/rebooking classes, package purchases, and other general account needs Communicate studio issues, events, or schedule changes to clients and team members Assist the Head Coach, Community Manager, and Coaches in daily operations; keep the studio clean and provide a superior client experience Notify the Head Coach/Community Manager and/or studio management of complaints or grievances and assist in responding appropriately Address maintenance or equipment issues visible to clients Follow up with client lists in Axle to meet monthly sales quota Respond to client emails and alert coaches about client milestones What we need from you
High school education, some college preferred This is a part-time hourly position Ability to lift up to 30 pounds and walk through all areas of the studio Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours What skills & experience you'll bring to us
Excellent interpersonal and communication skills Outstanding customer service skills Strong organizational skills Careful attention to detail Must be willing to initiate tasks and perform duties without direction Ability to stand for long durations 1 year sales experience preferred MBO experience preferred Passion for fitness, wellness, and the [solidcore] brand Compensation & Benefits
$17/hour plus opportunities to earn sales commission Free drop-in classes [solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training. We are committed to the growth and development of our team and to fostering a diverse and inclusive environment for clients and staff.
#J-18808-Ljbffr