U.S. Bank
Client Relationship Consultant 2 (Banker) - 89th & Maple Omaha
U.S. Bank, Omaha, Nebraska, us, 68197
Overview
Client Relationship Consultant 2 (Banker) - 89th & Maple Omaha. This role at U.S. Bank involves building relationships with customers through in-person, appointment, and virtual channels, providing guidance on deposit and loan products, and helping clients meet their financial goals with a digital-first mindset. Responsibilities
Build and foster client relationships through proactive outreach and follow-up; ask questions and learn about clients' financial needs and channel preferences. Identify solutions for new and existing clients based on their needs; engage and communicate effectively with clients. Maintain working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to assist with meeting financial needs. Leverage available resources and technologies to optimize the client experience with operational excellence and accuracy. Qualifications
Basic Qualifications
High school diploma or equivalent Typically at least three to four years of job-related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated basic level of proficiency in making appropriate recommendations that meet customer needs Experience in the financial services industry preferred Disability Accommodations
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Benefits include (may vary by role, location or hours): Healthcare (medical, dental, vision) Basic and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (2–5 weeks depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Other
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system. Learn more about the E-Verify program. The salary range reflects figures based on the primary location listed first. Actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package. Pay Range: $20.00 - $20.91. Posting may be closed earlier due to high volume of applicants.
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Client Relationship Consultant 2 (Banker) - 89th & Maple Omaha. This role at U.S. Bank involves building relationships with customers through in-person, appointment, and virtual channels, providing guidance on deposit and loan products, and helping clients meet their financial goals with a digital-first mindset. Responsibilities
Build and foster client relationships through proactive outreach and follow-up; ask questions and learn about clients' financial needs and channel preferences. Identify solutions for new and existing clients based on their needs; engage and communicate effectively with clients. Maintain working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to assist with meeting financial needs. Leverage available resources and technologies to optimize the client experience with operational excellence and accuracy. Qualifications
Basic Qualifications
High school diploma or equivalent Typically at least three to four years of job-related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated basic level of proficiency in making appropriate recommendations that meet customer needs Experience in the financial services industry preferred Disability Accommodations
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Benefits include (may vary by role, location or hours): Healthcare (medical, dental, vision) Basic and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (2–5 weeks depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Other
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system. Learn more about the E-Verify program. The salary range reflects figures based on the primary location listed first. Actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package. Pay Range: $20.00 - $20.91. Posting may be closed earlier due to high volume of applicants.
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