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Main Street Bank

HR Generalist (72909)

Main Street Bank, Marlborough, Massachusetts, us, 01752

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Overview

HR Generalist (72909) – Main Street Bank Location: Operations Center/Hybrid Eligible Reports To: VP, Director of HR and L&D Date Prepared: September 26, 2025 Responsibilities

Manage the day-to-day operations of the Human Resources Department that impact the full employee life cycle, working with managers and employees as a trusted advisor in payroll and benefits administration, compliance, leave management, performance management, and talent acquisition. Review existing departmental policies and programs for effectiveness; support deployment of initiatives that are equitable, inclusive, and aligned with the bank’s values, vision, and strategic goals. Act as a resource for staff while embracing the sales and service culture and coaching employees to maximize contribution to the bank’s goals. Collaborate with HR Management to review, develop, implement, and update department policies, procedures, and the Employee Handbook. Provide backup to the Payroll Administrator in payroll preparation, processing, and reconciliation; act as administrator for the HRIS system. Lead collection and reporting of department analytics to assess process performance and allocate resources effectively. Ensure accurate responses to unemployment claims, reference checks, and employment verifications. Oversee end-to-end employee lifecycle activities from hire to termination, coordinating with HR Management, Payroll Administrator, HR Coordinator, and Learning & Development. Administer the employee separation process and conduct exit interviews to provide feedback to managers. Coordinate benefits administration, including open enrollment, vendor management, benefits audits, communications, and wellness events; manage benefits data, monthly billing, and compliance with applicable laws. Support and drive wellness programs and compliance reporting (e.g., ACA, COBRA, 5500s, PFML, FMLA); ensure benefit plans comply with plan guidelines and legal requirements. Coordinate recruitment and onboarding for all open positions; develop and implement recruiting strategies to attract top talent; maintain candidate pools and applicant databases; manage onboarding and first-year integration. Provide coaching to managers on HR issues and partner with Learning and Development to promote internal development opportunities. Stay current on compensation trends and participate in plan development to attract and retain talent. Maintain knowledge of federal/state employment laws; ensure compliance and support audits. Support organization development initiatives such as succession planning, workforce development, and change management; participate in bank-wide committees to promote culture and engagement. Qualifications

Bachelor’s degree in HR, business, or related field with 3–5 years in a human resources role (generalist, People Partner, HR Manager, etc.) including payroll processing, benefits administration, and/or talent acquisition. Certification in Human Resources Management; payroll/HRIS experience (Paycom preferred). Strong knowledge of federal and state regulations governing employment (Wage and Hour, ERISA, COBRA, FMLA, PFML, ADA, 401(k), etc.). Experience in full-cycle recruiting and using social media for recruitment; familiarity with viewing compensation plans and benefits programs. Proficiency in Microsoft 365 Suite (Excel, Word, Outlook, PowerPoint, Teams, SharePoint). Ability to travel to Main Street Bank locations as needed. Working Conditions

Office environment with regular local travel; flexibility for early morning, evening, and weekend hours as required. Must be able to handle confidential information and maintain discretion. Americans with Disabilities Act (ADA) and related state disability laws apply; this job description does not guarantee employment and is contingent on necessary background checks. This is an at-will position in accordance with applicable laws.

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