Quanta Services
Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare.
At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job—it's about building a career with opportunities to advance and make an organizational impact.
About this Role
Intermountain Electric Inc. (IME) is seeking an IT Support Manager to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME’s Headquarters in beautiful Denver, Colorado – one of the most sought-after locations in the U.S. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical support to end users. This is a blended role that combines leadership with hands-on responsibilities. Key Responsibilities:
Hands-On Technical Support:
Respond directly to help desk tickets alongside the team, ensuring timely resolution. Troubleshoot and resolve hardware, software, and network-related issues for end users. Team Leadership & Management:
Supervise, mentor, and develop a team of IT Support Specialists, fostering a culture of accountability, learning, and service excellence. Service Desk Operations:
Monitor and manage the ticketing system to prioritize issues, assign tasks, and improve resolution times. Technology & Process Improvement:
Partner with business units to understand recurring issues and proactively implement solutions. Department Contributions:
Assist with IT budgeting and resource planning for support operations. Knowledge, Skills & Abilities:
Strong knowledge of IT support processes, ticketing systems, and ITIL frameworks. Proficiency with Windows Operating Systems, Microsoft Office 365, and Active Directory. Excellent leadership, communication, and interpersonal skills. Strong problem-solving skills to resolve technical issues. Education & Experience:
Associate or Bachelor’s degree in Information Technology, Computer Science, or related field; or a combination of relevant experience. 5+ years of progressive IT support experience, with at least 2 years in a supervisory or management role, preferred. What You'll Get
The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options. Salary Range:
$80,750 - $109,250 Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment.
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Intermountain Electric Inc. (IME) is seeking an IT Support Manager to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME’s Headquarters in beautiful Denver, Colorado – one of the most sought-after locations in the U.S. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical support to end users. This is a blended role that combines leadership with hands-on responsibilities. Key Responsibilities:
Hands-On Technical Support:
Respond directly to help desk tickets alongside the team, ensuring timely resolution. Troubleshoot and resolve hardware, software, and network-related issues for end users. Team Leadership & Management:
Supervise, mentor, and develop a team of IT Support Specialists, fostering a culture of accountability, learning, and service excellence. Service Desk Operations:
Monitor and manage the ticketing system to prioritize issues, assign tasks, and improve resolution times. Technology & Process Improvement:
Partner with business units to understand recurring issues and proactively implement solutions. Department Contributions:
Assist with IT budgeting and resource planning for support operations. Knowledge, Skills & Abilities:
Strong knowledge of IT support processes, ticketing systems, and ITIL frameworks. Proficiency with Windows Operating Systems, Microsoft Office 365, and Active Directory. Excellent leadership, communication, and interpersonal skills. Strong problem-solving skills to resolve technical issues. Education & Experience:
Associate or Bachelor’s degree in Information Technology, Computer Science, or related field; or a combination of relevant experience. 5+ years of progressive IT support experience, with at least 2 years in a supervisory or management role, preferred. What You'll Get
The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options. Salary Range:
$80,750 - $109,250 Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment.
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