Axon
Business Analyst, Software Implementations
Join to apply for the
Business Analyst, Software Implementations
role at
Axon Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact Join a fast-growing team at Axon and play a key role in shaping the future of public safety technology. This is an exciting opportunity for someone eager to grow rapidly in their career while making a meaningful impact on communities across the country. As a Business Analyst, you will collaborate with law enforcement agencies and public safety organizations, helping them leverage cutting-edge software solutions that enhance operational efficiency and effectiveness. You’ll work closely with cross-functional teams to transform complex challenges into actionable solutions, ensuring our clients realize the full potential of Axon’s innovative technologies. If you are passionate about problem-solving, technology, and making a difference, this role offers an incredible chance to thrive in a dynamic and mission-driven environment. What You’ll Do Location:
US based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Seattle, Chicago, Austin, Charlotte, or Sterling metro areas) Travel:
Up to 30% Reports To:
Manager, Business Analysis Work as a key member of the Software Services Team to support customer implementations. Business Documentation: Capture and translate customer needs into clear and concise business process documentation, including user stories, workflows, and functional requirements. Discovery: Analyze complex business challenges, providing clarity and structure where ambiguity exists, while working closely with Program Managers, Solution Architects, and Product teams to design and deliver impactful solutions. Configurations: Partner with customers to configure software systems tailored to their business objectives. Solution Evaluation: Assess feasibility, impact, and cost of proposed solutions, including change management considerations, to ensure successful implementation. Decision Making: Apply outcome-driven thinking to make strategic trade-off assessments that optimize results for customers and stakeholders. User Acceptance Testing (UAT): Design, administer, and document functional acceptance tests to validate software performance and usability. Training: Develop and deliver comprehensive training plans and materials to empower both internal and external stakeholders. Stakeholder Management: Collaborate across departments to drive company-wide initiatives, ensuring alignment and maximizing value delivery. What You Bring Minimum of 3 years of relevant work experience in business analysis, project management, or a similar customer-facing technical role. Project Management Expertise: Strong ability to manage multiple projects, meet deadlines, and drive process improvements. Business Analysis & Process Improvement: Experience gathering requirements, optimizing workflows, and facilitating change management within teams. Technical Acumen: Familiarity with software configurations and coding experience (particularly JSON) preferred. Communication & Presentation Skills: Excellent verbal and written communication skills with the ability to articulate complex ideas to diverse audiences. Leadership & Collaboration: Demonstrated experience leading initiatives and working cross-functionally to achieve shared goals. Problem-Solving Mindset: A proactive, solution-oriented thinker who thrives in ambiguity and can break down complex problems. Passion for Impact: A deep commitment to Axon’s mission of protecting life and ensuring justice through technology. Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Axon is committed to building diverse teams that reflect the communities we serve. We encourage you to apply even if your experience doesn’t align perfectly with every qualification listed. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.
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Join to apply for the
Business Analyst, Software Implementations
role at
Axon Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact Join a fast-growing team at Axon and play a key role in shaping the future of public safety technology. This is an exciting opportunity for someone eager to grow rapidly in their career while making a meaningful impact on communities across the country. As a Business Analyst, you will collaborate with law enforcement agencies and public safety organizations, helping them leverage cutting-edge software solutions that enhance operational efficiency and effectiveness. You’ll work closely with cross-functional teams to transform complex challenges into actionable solutions, ensuring our clients realize the full potential of Axon’s innovative technologies. If you are passionate about problem-solving, technology, and making a difference, this role offers an incredible chance to thrive in a dynamic and mission-driven environment. What You’ll Do Location:
US based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Seattle, Chicago, Austin, Charlotte, or Sterling metro areas) Travel:
Up to 30% Reports To:
Manager, Business Analysis Work as a key member of the Software Services Team to support customer implementations. Business Documentation: Capture and translate customer needs into clear and concise business process documentation, including user stories, workflows, and functional requirements. Discovery: Analyze complex business challenges, providing clarity and structure where ambiguity exists, while working closely with Program Managers, Solution Architects, and Product teams to design and deliver impactful solutions. Configurations: Partner with customers to configure software systems tailored to their business objectives. Solution Evaluation: Assess feasibility, impact, and cost of proposed solutions, including change management considerations, to ensure successful implementation. Decision Making: Apply outcome-driven thinking to make strategic trade-off assessments that optimize results for customers and stakeholders. User Acceptance Testing (UAT): Design, administer, and document functional acceptance tests to validate software performance and usability. Training: Develop and deliver comprehensive training plans and materials to empower both internal and external stakeholders. Stakeholder Management: Collaborate across departments to drive company-wide initiatives, ensuring alignment and maximizing value delivery. What You Bring Minimum of 3 years of relevant work experience in business analysis, project management, or a similar customer-facing technical role. Project Management Expertise: Strong ability to manage multiple projects, meet deadlines, and drive process improvements. Business Analysis & Process Improvement: Experience gathering requirements, optimizing workflows, and facilitating change management within teams. Technical Acumen: Familiarity with software configurations and coding experience (particularly JSON) preferred. Communication & Presentation Skills: Excellent verbal and written communication skills with the ability to articulate complex ideas to diverse audiences. Leadership & Collaboration: Demonstrated experience leading initiatives and working cross-functionally to achieve shared goals. Problem-Solving Mindset: A proactive, solution-oriented thinker who thrives in ambiguity and can break down complex problems. Passion for Impact: A deep commitment to Axon’s mission of protecting life and ensuring justice through technology. Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Axon is committed to building diverse teams that reflect the communities we serve. We encourage you to apply even if your experience doesn’t align perfectly with every qualification listed. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.
#J-18808-Ljbffr