TekSynap
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System Engineer Cisco PBX (VoSIP)
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TekSynap We are seeking a System Engineer Cisco PBX (VoSIP) to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Responsibilities
Operate and maintain Government-furnished telephone/telecommunications equipment, including VoIP, VoSIP, ACD, and TDM technologies. Implement preventive maintenance programs, monitor system performance, troubleshoot incidents, and collaborate with stakeholders to meet operational objectives. Develop and execute preventive maintenance programs to keep the voice infrastructure up to date with patches, upgrades, and security/compliance requirements. Continuously monitor voice systems\' performance, report on performance, and take corrective actions. Respond to customer incident tickets promptly and restore systems and services to full operational capability. Maintain and update all as-built design and O&M manuals for equipment, ensuring compliance with government standards. Conduct periodic tests, inspections, and preventive maintenance for telecommunications systems. Ensure system and subsystem operation meets specified performance requirements. Develop and execute test plans for voice services, ensuring industry standards compliance. Proven experience in operating and maintaining VoIP and VoSIP systems. Experience with troubleshooting and resolving voice infrastructure incidents. Experience working with Cisco Unified Communications Manager (CUCM). Required Qualifications
Experience: 3+ years working with Cisco Unified Communications Manager (CUCM) or similar PBX systems. Certifications: Cisco Certified Network Associate (CCNA) Collaboration; Cisco Certified Network Professional (CCNP) Collaboration. Clearance: Must possess a Secret clearance. Overview and Environment
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Location: Remote. Type of environment: Remote. Noise level: Medium. Schedule: day shift Monday – Friday; evenings and weekends may be required to meet program and contract needs. Travel: 10-20%. Work authorization: U.S. Citizen; Secret clearance required. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If you would like to opt out of text messaging, respond STOP. TekSynap may retain and use your information for employment consideration. TekSynap is a drug-free workplace and may conduct drug testing as required by contract or law. EQUAL EMPLOYMENT OPPORTUNITY: TekSynap provides equal employment opportunities based on merit, qualifications, and abilities and does not discriminate on protected characteristics. If you need a reasonable accommodation during the application process, contact hr@teksynap.com for assistance. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at TekSynap by 2x. Get notified about new System Engineer jobs in Arlington, VA.
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System Engineer Cisco PBX (VoSIP)
role at
TekSynap We are seeking a System Engineer Cisco PBX (VoSIP) to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Responsibilities
Operate and maintain Government-furnished telephone/telecommunications equipment, including VoIP, VoSIP, ACD, and TDM technologies. Implement preventive maintenance programs, monitor system performance, troubleshoot incidents, and collaborate with stakeholders to meet operational objectives. Develop and execute preventive maintenance programs to keep the voice infrastructure up to date with patches, upgrades, and security/compliance requirements. Continuously monitor voice systems\' performance, report on performance, and take corrective actions. Respond to customer incident tickets promptly and restore systems and services to full operational capability. Maintain and update all as-built design and O&M manuals for equipment, ensuring compliance with government standards. Conduct periodic tests, inspections, and preventive maintenance for telecommunications systems. Ensure system and subsystem operation meets specified performance requirements. Develop and execute test plans for voice services, ensuring industry standards compliance. Proven experience in operating and maintaining VoIP and VoSIP systems. Experience with troubleshooting and resolving voice infrastructure incidents. Experience working with Cisco Unified Communications Manager (CUCM). Required Qualifications
Experience: 3+ years working with Cisco Unified Communications Manager (CUCM) or similar PBX systems. Certifications: Cisco Certified Network Associate (CCNA) Collaboration; Cisco Certified Network Professional (CCNP) Collaboration. Clearance: Must possess a Secret clearance. Overview and Environment
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Location: Remote. Type of environment: Remote. Noise level: Medium. Schedule: day shift Monday – Friday; evenings and weekends may be required to meet program and contract needs. Travel: 10-20%. Work authorization: U.S. Citizen; Secret clearance required. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If you would like to opt out of text messaging, respond STOP. TekSynap may retain and use your information for employment consideration. TekSynap is a drug-free workplace and may conduct drug testing as required by contract or law. EQUAL EMPLOYMENT OPPORTUNITY: TekSynap provides equal employment opportunities based on merit, qualifications, and abilities and does not discriminate on protected characteristics. If you need a reasonable accommodation during the application process, contact hr@teksynap.com for assistance. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at TekSynap by 2x. Get notified about new System Engineer jobs in Arlington, VA.
#J-18808-Ljbffr