Paving the Way Multi-Service Institute
Family Support Worker Case Manager Position
Paving the Way Multi-Service Institute, Washington, District of Columbia, us, 20022
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
About the Role
Join Paving the Way Multi-Service Institute (PTW) as a Family Support Worker (FSW) – Case Manager and make a meaningful impact in the lives of children and families in Washington, DC. This is an in-person, community-based role where you will work directly with families in their homes and communities to build stability, prevent unnecessary foster care involvement, and ensure children remain safe and supported with their families. Each FSW carries a caseload of about 15 families to ensure high-quality, individualized services. The work requires flexibility, cultural humility, and a commitment to being available for occasional late-day or after-hours emergencies. Key Responsibilities
Case Management & Planning
Conduct comprehensive family assessments to identify strengths, needs, safety, and risk. Develop, update, and monitor individualized Prevention Plans and Family Development Plans. Provide referrals, coaching, and advocacy to connect families with community resources and social services. Track progress and adjust plans to meet evolving family needs. Family Engagement
Conduct required home visits and engage directly with children in the home at least twice per month. Build supportive, trust-based relationships with parents, caregivers, and children. Support kinship, guardianship, and reunification situations to keep children safely at home. Facilitate workshops or support groups as needed. Documentation & Compliance
Document all activities, case notes, and service plans in the electronic health record (EHR) system within required timelines. Maintain accurate, timely, and family-centered documentation that meets PTW and CFSA quality standards. Ensure compliance with federal, state, and local regulations. Collaboration & Professional Development
Partner with schools, CFSA, community providers, and PTW Clinical Supervisors to coordinate services. Participate in weekly individual clinical supervision (1 hour) and monthly group supervision to support professional growth. Remain flexible for after-hours coverage as needed. Qualifications
Required: BA/BS degree in Social Work, Psychology, or related human services field. At least 1–2 years of experience working with children and/or families (community-based or nonprofit strongly preferred). Demonstrated ability to work independently while contributing to a team. Preferred: Strong knowledge of child welfare systems, family preservation, and community resources. Proficiency with Microsoft Office and case management/EHR software. Excellent organizational, written, and interpersonal communication skills. Compassionate demeanor and a commitment to family-centered, strengths-based practice.
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Join Paving the Way Multi-Service Institute (PTW) as a Family Support Worker (FSW) – Case Manager and make a meaningful impact in the lives of children and families in Washington, DC. This is an in-person, community-based role where you will work directly with families in their homes and communities to build stability, prevent unnecessary foster care involvement, and ensure children remain safe and supported with their families. Each FSW carries a caseload of about 15 families to ensure high-quality, individualized services. The work requires flexibility, cultural humility, and a commitment to being available for occasional late-day or after-hours emergencies. Key Responsibilities
Case Management & Planning
Conduct comprehensive family assessments to identify strengths, needs, safety, and risk. Develop, update, and monitor individualized Prevention Plans and Family Development Plans. Provide referrals, coaching, and advocacy to connect families with community resources and social services. Track progress and adjust plans to meet evolving family needs. Family Engagement
Conduct required home visits and engage directly with children in the home at least twice per month. Build supportive, trust-based relationships with parents, caregivers, and children. Support kinship, guardianship, and reunification situations to keep children safely at home. Facilitate workshops or support groups as needed. Documentation & Compliance
Document all activities, case notes, and service plans in the electronic health record (EHR) system within required timelines. Maintain accurate, timely, and family-centered documentation that meets PTW and CFSA quality standards. Ensure compliance with federal, state, and local regulations. Collaboration & Professional Development
Partner with schools, CFSA, community providers, and PTW Clinical Supervisors to coordinate services. Participate in weekly individual clinical supervision (1 hour) and monthly group supervision to support professional growth. Remain flexible for after-hours coverage as needed. Qualifications
Required: BA/BS degree in Social Work, Psychology, or related human services field. At least 1–2 years of experience working with children and/or families (community-based or nonprofit strongly preferred). Demonstrated ability to work independently while contributing to a team. Preferred: Strong knowledge of child welfare systems, family preservation, and community resources. Proficiency with Microsoft Office and case management/EHR software. Excellent organizational, written, and interpersonal communication skills. Compassionate demeanor and a commitment to family-centered, strengths-based practice.
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