Kessler Collection
Overview
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers’ learning, development, and well-being. Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program Job Summary
The overall objective and purpose of the Food and Beverage Supervisor is to oversee floor coverage in the outlets and assist the serving staff in the restaurant, lounge, and in-room dining/pool service. The incumbent is responsible for supervising Food and Beverage outlets, ensuring guests receive an exceptional dining experience. They provide inspiring and strategic leadership while directing the activities of the Food and Beverage department in support of the company’s mission, core values, and goals. Responsibilities
Supervise daily shift operations. Ensure Grand Performers are in compliance with appearance standards. Schedule dining reservations and arrange parties or special services for diners. Inspect kitchen and dining areas, utensils and equipment to ensure sanitary standards are met. Requisition and inspect food, supplies, and equipment to maintain stock levels and quality standards. Ensure compliance with all food & beverage policies, standards and procedures. Maintain service and sanitation standards in restaurant, bar/lounge and room service areas. Act as guest service role model for the restaurant and create a positive atmosphere for guest relations. Assist servers on the floor during meal periods. Clear and reset counters or tables at the conclusion of each course when needed. Assist dining room servers in food and beverage service, set tables, serve guests as directed by the server, keep menus clean, and maintain table cleanliness. Assist with providing tables with beverages. Replace dirty linens with clean linens as needed. Transport dirty dishes to the dish-washing station. Polish silver and glassware as needed. Present menu, answer questions and make suggestions regarding food and beverage. Seat guests in the dining room; explain, pair and recommend wine from the wine list. Serve food and beverages in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards. Relay orders to the kitchen through POS and help serve courses from kitchen and service bars. Total bills and process payments as needed. Proficiently utilize the property management systems and follow cash handling procedures. Set up bar and dining room in a thorough and swift manner. Empower Grand Performers to provide excellent customer service. Ensure staff understands local, state, and Federal liquor laws; monitor alcohol service in compliance with local laws. Ensure POS operations and cash handling follow standard operating procedures. Edit work schedules and evaluate work performance of employees. Assign and coordinate work to promote operational efficiency. Knowledge, Skills And Abilities
Strategic business leader – Works strategically to align plans with organizational goals. Cultivates engagement – Builds loyalty to the company and facilitates effective meetings, motivates teams to produce results with tight time frames while managing several projects. Generates alignment – Ensures high-level performance and consistency. Leads with courage – Maintains a culture of accountability. Execution of plans – Utilizes systems, tools and resources to accomplish results. Excellent computer skills (Microsoft Word, Excel, Outlook). Good verbal and written communication skills. Ability to respond promptly to customer needs. Excellent guest service and interpersonal skills with the ability to relate to diverse guest types. Ability to prioritize and manage multiple tables at a time. Minimum Qualifications
High School diploma – required 1+ years of relevant work experience in a similar scope and title – required Experience within luxury brand/markets – preferred Food Safety Certification – preferred or attained within 30 days Alcohol Safety Certification – preferred or attained within 30 days Supervisory Responsibilities
Shift supervision of all applicable outlets including restaurant, lounge, Café, IRD, and pool serving staff and will act as the Restaurant Manager on Duty in the absence of the F&B Director, Outlet Manager or Restaurant Manager Work Environment
Must be comfortable working in a shared space, with constant noise, without a private office. Must be able to cope with frequent changing priorities and deadlines with optimism, professionalism & collaboration. Schedules may vary from week to week based on business demands, often exceeding 40 hours. Must be able to work safely in a kitchen environment with high temperatures and humidity. Physical Demands
Regularly required to see, hear, reach, handle and feel, stand, stoop, bend and crouch up to 8 hours daily. Push, pull, and lift up to 50 lbs. Regular travel by foot, car, bus, airplane or other means, with periods of standing and sitting as needed. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or other protected characteristics. Senioriry level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality
#J-18808-Ljbffr
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers’ learning, development, and well-being. Grand Performers in qualifying roles may enjoy a range of benefits, including: Marriott Employee Discounts Worldwide Medical, Dental, Vision Insurance Company-Sponsored Life Insurance Short & Long-Term Disability Insurance Tuition Reimbursement Program 401(K) with Discretionary Company Matching Contributions Employee Assistance Program Job Summary
The overall objective and purpose of the Food and Beverage Supervisor is to oversee floor coverage in the outlets and assist the serving staff in the restaurant, lounge, and in-room dining/pool service. The incumbent is responsible for supervising Food and Beverage outlets, ensuring guests receive an exceptional dining experience. They provide inspiring and strategic leadership while directing the activities of the Food and Beverage department in support of the company’s mission, core values, and goals. Responsibilities
Supervise daily shift operations. Ensure Grand Performers are in compliance with appearance standards. Schedule dining reservations and arrange parties or special services for diners. Inspect kitchen and dining areas, utensils and equipment to ensure sanitary standards are met. Requisition and inspect food, supplies, and equipment to maintain stock levels and quality standards. Ensure compliance with all food & beverage policies, standards and procedures. Maintain service and sanitation standards in restaurant, bar/lounge and room service areas. Act as guest service role model for the restaurant and create a positive atmosphere for guest relations. Assist servers on the floor during meal periods. Clear and reset counters or tables at the conclusion of each course when needed. Assist dining room servers in food and beverage service, set tables, serve guests as directed by the server, keep menus clean, and maintain table cleanliness. Assist with providing tables with beverages. Replace dirty linens with clean linens as needed. Transport dirty dishes to the dish-washing station. Polish silver and glassware as needed. Present menu, answer questions and make suggestions regarding food and beverage. Seat guests in the dining room; explain, pair and recommend wine from the wine list. Serve food and beverages in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards. Relay orders to the kitchen through POS and help serve courses from kitchen and service bars. Total bills and process payments as needed. Proficiently utilize the property management systems and follow cash handling procedures. Set up bar and dining room in a thorough and swift manner. Empower Grand Performers to provide excellent customer service. Ensure staff understands local, state, and Federal liquor laws; monitor alcohol service in compliance with local laws. Ensure POS operations and cash handling follow standard operating procedures. Edit work schedules and evaluate work performance of employees. Assign and coordinate work to promote operational efficiency. Knowledge, Skills And Abilities
Strategic business leader – Works strategically to align plans with organizational goals. Cultivates engagement – Builds loyalty to the company and facilitates effective meetings, motivates teams to produce results with tight time frames while managing several projects. Generates alignment – Ensures high-level performance and consistency. Leads with courage – Maintains a culture of accountability. Execution of plans – Utilizes systems, tools and resources to accomplish results. Excellent computer skills (Microsoft Word, Excel, Outlook). Good verbal and written communication skills. Ability to respond promptly to customer needs. Excellent guest service and interpersonal skills with the ability to relate to diverse guest types. Ability to prioritize and manage multiple tables at a time. Minimum Qualifications
High School diploma – required 1+ years of relevant work experience in a similar scope and title – required Experience within luxury brand/markets – preferred Food Safety Certification – preferred or attained within 30 days Alcohol Safety Certification – preferred or attained within 30 days Supervisory Responsibilities
Shift supervision of all applicable outlets including restaurant, lounge, Café, IRD, and pool serving staff and will act as the Restaurant Manager on Duty in the absence of the F&B Director, Outlet Manager or Restaurant Manager Work Environment
Must be comfortable working in a shared space, with constant noise, without a private office. Must be able to cope with frequent changing priorities and deadlines with optimism, professionalism & collaboration. Schedules may vary from week to week based on business demands, often exceeding 40 hours. Must be able to work safely in a kitchen environment with high temperatures and humidity. Physical Demands
Regularly required to see, hear, reach, handle and feel, stand, stoop, bend and crouch up to 8 hours daily. Push, pull, and lift up to 50 lbs. Regular travel by foot, car, bus, airplane or other means, with periods of standing and sitting as needed. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or other protected characteristics. Senioriry level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality
#J-18808-Ljbffr