Barnes & Noble College
Store Manager SUNY Broome Bookstore
Barnes & Noble College, Binghamton, New York, United States
Overview
Barnes & Noble College is seeking a customer-focused, sales-driven leader to work as a Store Manager in our bookstore. The Store Manager will lead the store in the daily operation of our retail store, build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for the school. Driving sales, leadership, customer service, team building, and problem solving are essential skills used daily. Responsibilities
As a Store Manager you are the store’s leader and are accountable for all aspects of the store—financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and Corporate Office partners to create a profitable bookstore for the school campus. You will lead and develop the team, train, direct, and counsel staff to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and the school. A Store Manager must be knowledgeable of all departments and model exceptional customer service, drive sales, and be a skilled problem solver. Expectations
Execute developed business strategies to drive sales, increase customer satisfaction, and expand store traffic. Demonstrate strong delegation, follow-up, and management skills to maintain visual merchandising standards, ensure merchandise availability, maintain inventories, and complete projects on a deadline-driven basis. Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members. Identify creative solutions, learn independently, embrace change, and act as a change agent. Analyze sales figures, interpret trends, and forecast future sales to manage controllable costs and keep operations profitable. Maintain quality, customer service, and safety standards by providing a safe, clean store environment and implementing loss prevention measures. Physical Demands
Frequent movement within the store to access various departments, areas, and products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Pay and Benefits
New York Pay Transparency Information (Only applicable in New York State stores): Pay: Full-time Store Manager pay range $20.00 - $26.75 per hour. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after 1000 hours worked in a 12 month period) Commuter Benefits Eligibility for each plan may include a waiting period and may require enrollment during a stated eligibility period. COVID-19 Considerations
Stores comply with applicable federal, state, and local requirements regarding social distancing and sanitizing. Depending on campus requirements, positions may require vaccination confirmation. Use of face masks on campus may be required. Qualifications
5+ years’ supervisory experience in a retail setting preferred or a graduate of the Best Seller Program. Bachelor’s in Business Administration or a relevant field preferred. Leadership experience to direct and develop a workforce of managers and sales associates. Strong interpersonal, communication, and problem-solving skills to manage campus relationships and corporate initiatives while achieving sales and service goals. Familiarity with financial and customer service principles. Basic reading, writing, and accounting skills required. Excellent customer service and communication skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industry: Retail Referrals increase your chances of interviewing at Barnes & Noble College. Get notified about new Store Manager jobs in Binghamton, NY.
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Barnes & Noble College is seeking a customer-focused, sales-driven leader to work as a Store Manager in our bookstore. The Store Manager will lead the store in the daily operation of our retail store, build and maintain positive relationships with the campus community, supervise employees and departments, work directly with employees, customers, and faculty, and deliver measurable results for the store and for the school. Driving sales, leadership, customer service, team building, and problem solving are essential skills used daily. Responsibilities
As a Store Manager you are the store’s leader and are accountable for all aspects of the store—financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and Corporate Office partners to create a profitable bookstore for the school campus. You will lead and develop the team, train, direct, and counsel staff to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and the school. A Store Manager must be knowledgeable of all departments and model exceptional customer service, drive sales, and be a skilled problem solver. Expectations
Execute developed business strategies to drive sales, increase customer satisfaction, and expand store traffic. Demonstrate strong delegation, follow-up, and management skills to maintain visual merchandising standards, ensure merchandise availability, maintain inventories, and complete projects on a deadline-driven basis. Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members. Identify creative solutions, learn independently, embrace change, and act as a change agent. Analyze sales figures, interpret trends, and forecast future sales to manage controllable costs and keep operations profitable. Maintain quality, customer service, and safety standards by providing a safe, clean store environment and implementing loss prevention measures. Physical Demands
Frequent movement within the store to access various departments, areas, and products. Ability to remain in a stationary position for extended periods. Frequent lifting. Occasional reaching, stooping, kneeling, crouching, and climbing ladders. Pay and Benefits
New York Pay Transparency Information (Only applicable in New York State stores): Pay: Full-time Store Manager pay range $20.00 - $26.75 per hour. Benefits available include: Get paid sooner! Daily Pay earned wage access is available to all store employees. Employee Discount Paid sick time (accrued based on time worked) Eligibility to participate in a 401k (after 1000 hours worked in a 12 month period) Commuter Benefits Eligibility for each plan may include a waiting period and may require enrollment during a stated eligibility period. COVID-19 Considerations
Stores comply with applicable federal, state, and local requirements regarding social distancing and sanitizing. Depending on campus requirements, positions may require vaccination confirmation. Use of face masks on campus may be required. Qualifications
5+ years’ supervisory experience in a retail setting preferred or a graduate of the Best Seller Program. Bachelor’s in Business Administration or a relevant field preferred. Leadership experience to direct and develop a workforce of managers and sales associates. Strong interpersonal, communication, and problem-solving skills to manage campus relationships and corporate initiatives while achieving sales and service goals. Familiarity with financial and customer service principles. Basic reading, writing, and accounting skills required. Excellent customer service and communication skills. Ability to work a flexible schedule including evenings, weekends, and holidays. EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industry: Retail Referrals increase your chances of interviewing at Barnes & Noble College. Get notified about new Store Manager jobs in Binghamton, NY.
#J-18808-Ljbffr