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ZipRecruiter

IT Infrastructure Specialist

ZipRecruiter, New York, New York, us, 10261

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Overview Global Site Infrastructure Implementation and Telecom Solutions

Working Schedule : Monday - Thursday, onsite; Friday Remote.

Responsibilities Infrastructure Planning & Deployment

Site and project planning across retail, office, and pop-up environments.

Procurement, BOM validation, quoting, and order placement for IT hardware and network devices.

Staging, installing, and configuring servers, networks, POS, and end-user devices for new and remodelled sites.

Lifecycle planning for global equipment updates and replacements.

Operations & Asset Management

Tracking hardware delivery, managing IT asset inventory, and updating CMDB.

Performing smoke testing, device validation, and supporting day-one operations for site launches.

Conducting network equipment and circuit audits, executing OS/firmware updates, and lifecycle asset management.

Supporting master data loading, device decommissioning, and optimizing asset usage to extend equipment life.

Telecom & Connectivity

Monitoring, provisioning, terminating, and troubleshooting telecom and carrier circuits.

Coordinating with vendors for service delivery, escalations, quotes, billing/cost centre management, contract negotiation; proficient in validating Bill of Materials.

Supporting cloud-based (e.g., CCaaS, NICE) and legacy telephony platforms, monitoring data circuit readiness, identifying outdated components, and planning telecom upgrades.

Enabling seamless integration with enterprise and cloud systems and ensuring governance.

Collaboration, Optimization & Support

Working closely with internal/external partners and field techs to define needs and coordinate deployments.

Maintaining and updating knowledge base with L1/L2 teams and managing vendor relationships.

Identifying automation opportunities, reducing incidents, boosting process efficiency, and optimizing technology costs.

Supporting service operations, brand activations, and ongoing IT and telecom operations.

Company Description We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.

In today's dynamic business environment there is a strong need for organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that match the business will maximize the return on investment (ROI) of the organization. Implementing the right ERP helps companies manage their data.

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