Connecticut
Social Services Investigator - Fraud and Resources (Hybrid) - #251002-5042SH-001
Connecticut, Hartford, Connecticut, us, 06112
Overview
Introduction Are you a current Department of Social Services (DSS) employee seeking your next opportunity? If this sounds like you, we encourage you to check out this exciting opportunity to join our team! The State of Connecticut, Department of Social Services (DSS) is seeking a Social Services Investigator - Fraud and Resources to support the Central Office Resources Unit. LOCATION: Hartford, CT SHIFT: First (full time | 40 hours per week) SCHEDULE: Monday through Friday, 8:00 a.m. - 4:30 p.m., some telework allowed. NOTE: You must be a current DSS employee to be considered. Please see selection plan for additional details. WHAT WE CAN OFFER YOU
- As a current agency employee, you will receive the same excellent benefits you are already accustom to. Visit our State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. DISCOVER THE OPPORTUNITY TO
Engage in a rewarding career; Make a difference in the public sector; Work together in a collaborative team environment. MORE ABOUT US
DSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options. Responsibilities
Performs investigations of suspected fraudulent activity by providers or recipients of various programs administered by the department, including but not limited to Medicaid, SNAP, Child Care, CEAP, TFA, PCA Waiver, State Supplement; Conducts interviews with clients, recipients and providers; Contacts employers, financial institutions and other agencies to obtain information; Conducts interviews and obtains information about income, real property and all personal assets; Works closely with other State agencies; Conducts field visits and surveillance when appropriate; Prepares detailed investigation reports; Consults with and provides case information to agency Legal Division, Office of the Attorney General and Chief State's Attorney; Prepares arrest warrant applications (affidavits); Prepares subpoenas; Prepares summaries and testifies at administrative hearings, probate hearings and other court hearings. Performs related duties as required. FRAUD: Conducts research on active and closed case files where there is an allegation, suspicion or actual program violation; Identifies and evaluates demographics data and financial resources pertaining to applicant, client, deceased client or relative; Performs various data integrity matches and subsequent investigation; Analyzes financial data and legal documents and substantiates intentional program violations; Conducts title searches to identify ownership and transfer history of personal and real property and determines if a property lien, assignment of interest on claims or decedent's estate is necessary; Conducts research to determine fair market value of all assets; Prepares various financial documents and executes assignment of interest in claims, estates and other assets; Provides consultation of legal and policy requirements and procedures; Makes recommendations to management and negotiates with attorneys and financial institutions; Conducts interviews and unannounced home visits to interview applicants, client and/or third party to determine facts related to eligibility or program violations; Determines and documents intentional program violation and whether the case warrants an administrative hearing or referral for criminal prosecution; Conducts electronic bank transfer SNAP client trafficking investigations and assists in retailer SNAP trafficking; Performs related duties as required. RESOURCES: Conducts property appraisals and comparable property sales searches to determine fair market value of real property; Conducts title searches of real property, reviews records lien with town clerks, investigates income/assets to determine improper transfers of assets, calculates and recommends penalty periods for improper transfer of assets; Conducts investigations for closed case reviews and calculates funeral payments; Prepares and executes assignments of interest in claims; Prepares spousal assessments reports; Retrieves and investigates collateral contact information; Conducts investigation to determine the financial resources for the determination of recipient eligibility; Calculates overpayments; Prepares fraud referral packages; Performs related duties as required. Knowledge, Skills and Abilities
Knowledge of and ability to interpret and apply relevant agency policies and procedures; and ability to interpret and apply relevant state and federal laws, statutes and regulations; public assistance programs; investigatory methods and techniques; property ownership and personal finances; court procedures and related legal instruments; legal terminology; skills conducting investigation; interpersonal skills; oral and written communication skills; interviewing skills; ability to gather and analyze financial data; interpret financial and legal documents for cases supporting fraud; summarize and articulate findings; prepare reports; perform arithmetical computations; utilize computer software and systems. Minimum Qualifications
- GENERAL EXPERIENCE Five (5) years of experience in fraud investigations related to public assistance programs or real and personal assets. - SUBSTITUTIONS ALLOWED
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's Degree. For state employees, one (1) year as a Social Services Investigator (Child Support) substitutes for the General Experience. For state employees, two (2) years as an Eligibility Service Worker may substitute for the General Experience. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience. - PREFERRED QUALIFICATIONS Experience interpreting financial and legal documents. Experience using Microsoft 365 and all applications. Experience conducting title searches. Experience reviewing Probate notices and attending related court proceedings. Experience interpreting Statements of Assistance. - SPECIAL REQUIREMENTS Travel to DSS sub-offices, state courts and administrative state agencies may be required. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license. Affirmative Action / EEO
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Acknowledgement
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
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Introduction Are you a current Department of Social Services (DSS) employee seeking your next opportunity? If this sounds like you, we encourage you to check out this exciting opportunity to join our team! The State of Connecticut, Department of Social Services (DSS) is seeking a Social Services Investigator - Fraud and Resources to support the Central Office Resources Unit. LOCATION: Hartford, CT SHIFT: First (full time | 40 hours per week) SCHEDULE: Monday through Friday, 8:00 a.m. - 4:30 p.m., some telework allowed. NOTE: You must be a current DSS employee to be considered. Please see selection plan for additional details. WHAT WE CAN OFFER YOU
- As a current agency employee, you will receive the same excellent benefits you are already accustom to. Visit our State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. DISCOVER THE OPPORTUNITY TO
Engage in a rewarding career; Make a difference in the public sector; Work together in a collaborative team environment. MORE ABOUT US
DSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options. Responsibilities
Performs investigations of suspected fraudulent activity by providers or recipients of various programs administered by the department, including but not limited to Medicaid, SNAP, Child Care, CEAP, TFA, PCA Waiver, State Supplement; Conducts interviews with clients, recipients and providers; Contacts employers, financial institutions and other agencies to obtain information; Conducts interviews and obtains information about income, real property and all personal assets; Works closely with other State agencies; Conducts field visits and surveillance when appropriate; Prepares detailed investigation reports; Consults with and provides case information to agency Legal Division, Office of the Attorney General and Chief State's Attorney; Prepares arrest warrant applications (affidavits); Prepares subpoenas; Prepares summaries and testifies at administrative hearings, probate hearings and other court hearings. Performs related duties as required. FRAUD: Conducts research on active and closed case files where there is an allegation, suspicion or actual program violation; Identifies and evaluates demographics data and financial resources pertaining to applicant, client, deceased client or relative; Performs various data integrity matches and subsequent investigation; Analyzes financial data and legal documents and substantiates intentional program violations; Conducts title searches to identify ownership and transfer history of personal and real property and determines if a property lien, assignment of interest on claims or decedent's estate is necessary; Conducts research to determine fair market value of all assets; Prepares various financial documents and executes assignment of interest in claims, estates and other assets; Provides consultation of legal and policy requirements and procedures; Makes recommendations to management and negotiates with attorneys and financial institutions; Conducts interviews and unannounced home visits to interview applicants, client and/or third party to determine facts related to eligibility or program violations; Determines and documents intentional program violation and whether the case warrants an administrative hearing or referral for criminal prosecution; Conducts electronic bank transfer SNAP client trafficking investigations and assists in retailer SNAP trafficking; Performs related duties as required. RESOURCES: Conducts property appraisals and comparable property sales searches to determine fair market value of real property; Conducts title searches of real property, reviews records lien with town clerks, investigates income/assets to determine improper transfers of assets, calculates and recommends penalty periods for improper transfer of assets; Conducts investigations for closed case reviews and calculates funeral payments; Prepares and executes assignments of interest in claims; Prepares spousal assessments reports; Retrieves and investigates collateral contact information; Conducts investigation to determine the financial resources for the determination of recipient eligibility; Calculates overpayments; Prepares fraud referral packages; Performs related duties as required. Knowledge, Skills and Abilities
Knowledge of and ability to interpret and apply relevant agency policies and procedures; and ability to interpret and apply relevant state and federal laws, statutes and regulations; public assistance programs; investigatory methods and techniques; property ownership and personal finances; court procedures and related legal instruments; legal terminology; skills conducting investigation; interpersonal skills; oral and written communication skills; interviewing skills; ability to gather and analyze financial data; interpret financial and legal documents for cases supporting fraud; summarize and articulate findings; prepare reports; perform arithmetical computations; utilize computer software and systems. Minimum Qualifications
- GENERAL EXPERIENCE Five (5) years of experience in fraud investigations related to public assistance programs or real and personal assets. - SUBSTITUTIONS ALLOWED
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's Degree. For state employees, one (1) year as a Social Services Investigator (Child Support) substitutes for the General Experience. For state employees, two (2) years as an Eligibility Service Worker may substitute for the General Experience. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience. - PREFERRED QUALIFICATIONS Experience interpreting financial and legal documents. Experience using Microsoft 365 and all applications. Experience conducting title searches. Experience reviewing Probate notices and attending related court proceedings. Experience interpreting Statements of Assistance. - SPECIAL REQUIREMENTS Travel to DSS sub-offices, state courts and administrative state agencies may be required. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license. Affirmative Action / EEO
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. Acknowledgement
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
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