Cushman & Wakefield
Lease Admin Manager – Cushman & Wakefield
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Job Description Summary: Responsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.
Responsibilities
Manages a domestic portfolio life of lease after initial lease setup
Abstracts term and conditions into system of record (SAP) (e.g. amendments, terminations, non-renewals, etc)
Administers critical dates in accordance with the real estate lease agreements
Processes landlord/tenant payments (e.g. rent, CAM, and other lease related charges)
Performs landlord/tenant CAM/Opex reconciliations
Ensures lease data is compliant for lease accounting reporting (FASB)
Reviews and approves work performed by other lease management specialists
Requests/collects outstanding landlord security deposits
Updates system of record when discrepancies are identified through approval process and/or data integrity report
May provide guidance and training as needed
Requests vendor setup from vendor management team and aligns in system of record
May participate in system testing
Requests certificate of insurance for new leases and/or new landlord entity
Essential Functions And Responsibilities
Manage all Portfolio Administration services for a specific team/account
Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
Provide leadership to staff with the goal of maximizing technology resources and improving processes
Provide new team integration and onboarding process
Support new hire training
Create and maintain trust and strong relationships with team members
Ensure specified account needs are met across team
Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
Outline or oversee the continuous updates to the process playbooks
Support timely and accurate reporting to senior leadership and clients
Handle or oversee monthly rent and other critical reporting for clients and senior leadership
Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
Execute special projects as assigned by senior leadership
Collaborate with other divisions and client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
Stay up to date on the latest industry standards and trends
Key Competencies
Leadership
Strong Customer Service Skills
Strong Communication Proficiency (oral and written)
Organization Skills
Technical Proficiency
Analytical Skills
Research Skills
Detail Oriented
Sense of Urgency
Education
Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal
Additional Eligibility Qualifications
3+ years relevant work experience
Ability to read and understand financial statements
Strong interpersonal skills
Ability to manage multiple high priorities
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 75% of the time; and extend hands and arms in any direction.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $93,500.00 - $110,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
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Job Description Summary: Responsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.
Responsibilities
Manages a domestic portfolio life of lease after initial lease setup
Abstracts term and conditions into system of record (SAP) (e.g. amendments, terminations, non-renewals, etc)
Administers critical dates in accordance with the real estate lease agreements
Processes landlord/tenant payments (e.g. rent, CAM, and other lease related charges)
Performs landlord/tenant CAM/Opex reconciliations
Ensures lease data is compliant for lease accounting reporting (FASB)
Reviews and approves work performed by other lease management specialists
Requests/collects outstanding landlord security deposits
Updates system of record when discrepancies are identified through approval process and/or data integrity report
May provide guidance and training as needed
Requests vendor setup from vendor management team and aligns in system of record
May participate in system testing
Requests certificate of insurance for new leases and/or new landlord entity
Essential Functions And Responsibilities
Manage all Portfolio Administration services for a specific team/account
Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
Provide leadership to staff with the goal of maximizing technology resources and improving processes
Provide new team integration and onboarding process
Support new hire training
Create and maintain trust and strong relationships with team members
Ensure specified account needs are met across team
Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
Outline or oversee the continuous updates to the process playbooks
Support timely and accurate reporting to senior leadership and clients
Handle or oversee monthly rent and other critical reporting for clients and senior leadership
Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
Execute special projects as assigned by senior leadership
Collaborate with other divisions and client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
Stay up to date on the latest industry standards and trends
Key Competencies
Leadership
Strong Customer Service Skills
Strong Communication Proficiency (oral and written)
Organization Skills
Technical Proficiency
Analytical Skills
Research Skills
Detail Oriented
Sense of Urgency
Education
Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal
Additional Eligibility Qualifications
3+ years relevant work experience
Ability to read and understand financial statements
Strong interpersonal skills
Ability to manage multiple high priorities
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 75% of the time; and extend hands and arms in any direction.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $93,500.00 - $110,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
#J-18808-Ljbffr