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Reach for Resources, Inc.

Waiver Case Manager-DD (Hybrid Work Environment)

Reach for Resources, Inc., Minnetonka, Minnesota, United States, 55345

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Description Note: Only applicants who meet the DHS qualifications for a DD Case Manager will be reviewed.

Per DHS, a (DD) case manager must have:

A bachelor's degree (at minimum) in social work, special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.

One year of experience in education or treatment of people with developmental disabilities or related conditions,

or

a minimum of one course that specifically focuses on developmental disabilities.

Job Summary To provide case management services to adults that need to access waiver and state plan services, as well as needed medical, social, educational, and other services. The case manager helps individuals obtain and coordinate supportive services that address their basic, social, recreational, health, educational, and vocational needs. The case manager is responsible for a caseload of no more than 50 individuals.

Essential Duties and Responsibilities

Provide case management services, meeting all DHS and county requirements:

Meet with each individual on caseload

Coordinate services received by individual to ensure wants and needs are met

Ensure confidentiality of all records and interactions

Participate in professional meetings and workshops

Attend supervision meetings and participate in team-based decisions regarding services

Documentation: Inspect and maintain all files to ensure they are up to date and contain all required documentation

Complete required intake paperwork and continued authorization paperwork on time

Complete accurate case notes for each visit and contact

Provide Community-Based Services:

Maintain own reliable transportation

Provide services in the home, at school, or other community location

Maintain staff and professional relationships with families

Public Relations/Networking/Liaison:

Responsible for the reputation and public image of the agency

Develop and maintain positive working relationships within the community

Refer clients to other professionals as needed with supervisor approval

Communicate with other providers involved

Case manager will education self on community resources

Have knowledge of all agency programs

Responsible for updated knowledge and referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs

Participate in other Reach for Resources functions as assigned

Scope of the Position The case manager will report to a designated supervisor. The case manager will provide services that are coordinated with family community support services and are designed to help the individual obtain needed mental health services, social services, educational services, health services, vocational services, recreational services, and related services in the areas of volunteer services, advocacy, transportation, and legal services. The case manager assesses the individual’s changing needs, develops a plan in collaboration with other service providers, links the individual to appropriate community resources, and monitors the effectiveness of planned services.

Requirements Qualifications

Is skilled in the process of identifying and assessing a wide range of recipient needs

Is knowledgeable about local community resources and how to use those resources for the benefit of the recipient

Has a bachelor's degree in social work, psychology, sociology, or human services;

Has at least one year of case management experience

Has at least two years of experience working with individuals with disabilities

Has knowledge, education, and experience of working with individuals with developmental disabilities

Has knowledge of community resources, activities, and social services

Has ability to work independently, enjoy flexibility, and manage stress

Is able to pass a criminal background check

Has current driver’s license in good standing and maintain own reliable transportation

Has comprehensive auto insurance

Skills & Abilities

Is able to function independently, interact with, and relate to a variety of individuals

Has professional communication skills

Acts in a manner that encourages change and provides a positive and support atmosphere

Practices effective decision making

Creates professional reports

Handles crisis situations and follow through of supervisor’s directives

Identifies client needs and treatment plan goals

Works with culturally diverse populations

Has basic computer skills

Is able to understand and communicate the English language

Uses and maintains a daily schedule

Has a genuine interest in helping others

Is willing to share their own warm personality and sense of humor

Additional Information In addition to salary, Reach for Resources offers excellent employee benefits, such as health and dental insurance for full-time employees. Other benefits include:

Paid Time Off

13 floating holidays annually (for F/T employees)

Life insurance

Retirement savings plan

Short-term Disability/Long-term Disability

Flexible schedule

Mileage reimbursement

Personable and fun co-workers (if we do say so ourselves)

Caring, supportive supervisors

Reach for Resources, Inc. is an Equal Opportunity Employer. Reach for Resources, Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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