Beacon Credit Union
Join to apply for the
Deposit Services Specialist
role at
Beacon Credit Union 3 days ago Be among the first 25 applicants Join to apply for the
Deposit Services Specialist
role at
Beacon Credit Union Get AI-powered advice on this job and more exclusive features. Note: Wabash, Auburn and Salem, IN are the preferred work locations for this position. However, we may consider other Beacon locations with available office space. Periodic travel will be necessary in this role for training and team building.
Role
To perform inclearing and return processing functions related to credit union checking account products. To oversee the production and delivery of notices/letters associated with checking account products and related services. To oversee the bad address cycle and fee processing. To assist with all duties related to the credit union's debit/ATM card program and ATM machines. To perform account research for members and other departments of Beacon Credit Union.
Major Duties And Responsibilities
Processes inclearing file load errors, NSF non-critical reviews, and follow-up on return processing. Assists members and co-workers with questions concerning ACH, share drafts, payroll, stop payments, NSF/OD processing, and charge offs. Processes Courtesy Pay and non-Courtesy Pay Queue in collections system, including sending letters, making calls, and processing charge off of checking accounts. Processes returned checks on a daily basis, including large dollar items, and forwards large dollar uncollectable counterfeits to Fraud. Tracks returned items payable to members. Contacts member or business for repayment or reprocessing, and follows process through payment and/or collection of items through the small claims or legal processes. Contacts members and adjusts accounts when necessary, documenting all situations in collections system. Updates and maintains files concerning Beacon Courtesy Pay and all non-Courtesy Pay account charge offs. Completes documentation and reports closed accounts to ChexSystems/E-funds. Processes charge-offs for negative share/savings accounts. Documents all interactions and correspondence with members in collections system. Provides charge off reports to senior management. Processes subpoenas, levy and garnishment and research requests along with foreign check collections. Reviews issuance reports and provides support for the Debit on Demand program. Serves as ATM support, coordinating with vendors and member centers on ATM machine related issues and updates. Processes and posts daily card recon posting files received from accounting. Processes orders for ATMs and special order debit cards. Reviews and posts foreign items (checks & drafts) sent to the Federal Reserve for manual clearing. Reviews return mail spreadsheet for bad address to core system, and sets appropriate bad address fee or removal of the fees. Manages emails on address updates to verify fees, flags and codes are released and statement cycles are back on. Performs other duties as assigned.
Position Qualifications
One to three years of new accounts, teller or financial services experience
High School Diploma or HSE
Ability to communicate (both oral and written) with a variety of individuals on a multitude of levels
Sound judgment skills and ability to make decisions based on knowledge of fraud and wire transfer regulations, as well as internal policies and procedures
A significant level of trust and diplomacy is required, in addition to courtesy and tact
Ability to multitask and work independently with little supervision
Working knowledge of Word, Excel, Outlook and Internet
Knowledge for Core system, Akcelerant, Informant and FIS/Chexsystems is helpful
Standard position hours are Monday through Friday 8:15-5 and Saturday 8:15-12 (usually 1 Saturday per month). When scheduled to work Saturday morning, the employee will have a 1/2 day off during the same calendar week.
Available Benefits Include
Health, dental and vision insurance Paid time off 401(k) match Incentive/bonus program Tuition reimbursement and more!
Job Posted by ApplicantPro Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Beacon Credit Union by 2x Sign in to set job alerts for “Service Specialist” roles.
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Deposit Services Specialist
role at
Beacon Credit Union 3 days ago Be among the first 25 applicants Join to apply for the
Deposit Services Specialist
role at
Beacon Credit Union Get AI-powered advice on this job and more exclusive features. Note: Wabash, Auburn and Salem, IN are the preferred work locations for this position. However, we may consider other Beacon locations with available office space. Periodic travel will be necessary in this role for training and team building.
Role
To perform inclearing and return processing functions related to credit union checking account products. To oversee the production and delivery of notices/letters associated with checking account products and related services. To oversee the bad address cycle and fee processing. To assist with all duties related to the credit union's debit/ATM card program and ATM machines. To perform account research for members and other departments of Beacon Credit Union.
Major Duties And Responsibilities
Processes inclearing file load errors, NSF non-critical reviews, and follow-up on return processing. Assists members and co-workers with questions concerning ACH, share drafts, payroll, stop payments, NSF/OD processing, and charge offs. Processes Courtesy Pay and non-Courtesy Pay Queue in collections system, including sending letters, making calls, and processing charge off of checking accounts. Processes returned checks on a daily basis, including large dollar items, and forwards large dollar uncollectable counterfeits to Fraud. Tracks returned items payable to members. Contacts member or business for repayment or reprocessing, and follows process through payment and/or collection of items through the small claims or legal processes. Contacts members and adjusts accounts when necessary, documenting all situations in collections system. Updates and maintains files concerning Beacon Courtesy Pay and all non-Courtesy Pay account charge offs. Completes documentation and reports closed accounts to ChexSystems/E-funds. Processes charge-offs for negative share/savings accounts. Documents all interactions and correspondence with members in collections system. Provides charge off reports to senior management. Processes subpoenas, levy and garnishment and research requests along with foreign check collections. Reviews issuance reports and provides support for the Debit on Demand program. Serves as ATM support, coordinating with vendors and member centers on ATM machine related issues and updates. Processes and posts daily card recon posting files received from accounting. Processes orders for ATMs and special order debit cards. Reviews and posts foreign items (checks & drafts) sent to the Federal Reserve for manual clearing. Reviews return mail spreadsheet for bad address to core system, and sets appropriate bad address fee or removal of the fees. Manages emails on address updates to verify fees, flags and codes are released and statement cycles are back on. Performs other duties as assigned.
Position Qualifications
One to three years of new accounts, teller or financial services experience
High School Diploma or HSE
Ability to communicate (both oral and written) with a variety of individuals on a multitude of levels
Sound judgment skills and ability to make decisions based on knowledge of fraud and wire transfer regulations, as well as internal policies and procedures
A significant level of trust and diplomacy is required, in addition to courtesy and tact
Ability to multitask and work independently with little supervision
Working knowledge of Word, Excel, Outlook and Internet
Knowledge for Core system, Akcelerant, Informant and FIS/Chexsystems is helpful
Standard position hours are Monday through Friday 8:15-5 and Saturday 8:15-12 (usually 1 Saturday per month). When scheduled to work Saturday morning, the employee will have a 1/2 day off during the same calendar week.
Available Benefits Include
Health, dental and vision insurance Paid time off 401(k) match Incentive/bonus program Tuition reimbursement and more!
Job Posted by ApplicantPro Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Beacon Credit Union by 2x Sign in to set job alerts for “Service Specialist” roles.
Fort Wayne, IN $40,000.00-$50,000.00 1 week ago Fort Wayne, IN $48,000.00-$70,000.00 6 months ago Fort Wayne, IN $48,000.00-$70,000.00 6 months ago Fort Wayne, IN $61,800.00-$92,520.00 1 week ago Route Service Representative (4-Day Workweek)
Membership Services Representative - Jorgensen Family YMCA
Eligibility Screening Services Representative- Onsite
Part-Time Remote Admissions Credentials Representative
Fort Wayne, IN $60,000.00-$70,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr