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UAB Medicine

INFORMATION SYSTEMS SPECIALIST II

UAB Medicine, University, Florida, United States

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Overview

INFORMATION SYSTEMS SPECIALIST II - (T230031) Description: Responsible for the development, design, installation and maintenance of a department s networked computers. Assume sole responsibility as the systems or network administrator. Manages the technical aspects of the system/network. Provides user support by troubleshooting PC and Network problems, as well as acts as a liaison with personnel who operate the University Backbone Network. May supervise other technical support personnel, such as Computer Technicians and Information System Specialist I s performing routine maintenance, repair, troubleshooting or PC/Network operations duties. Responsibilities

Tier 2 Support Configure PC/Mac Troubleshoot hardware and software Support, maintain, and enhance DOM IT Internal HelpDesk applications and databases Collect and maintain accurate annual inventory of all services compiled from various sources and repositories (i.e. SCCM, Casper, REDCap, Servers) Configure and troubleshoot printer, copier, etc. Maintain and support conference room equipment Train junior or new HelpDesk staff Write simple batch scripts to automate tasks Consult with vendors on troubleshooting and solution Work closely with HSIS and UAB Central IT on integration Write documentation and knowledgebase articles Note:

This is not a remote option position. You will be required to work on-site in Birmingham, AL. There are tremendous opportunities for growth and professional development. Salary Range: $47,665 - $77,455 Qualifications

Bachelor's degree in Computer Science, Information Technology or a related field and three (3) years of related experience required. Work experience may substitute for education requirement. Preferred

Be a team player Self-motivated Effortlessly work in a constantly demanding environment Work under minimal guidance Excel in Customer Service Evaluate, test, and suggest new technologies Documentation Work closely with HSIS and UAB Central IT on integration Primary Location

University Job Category

Information Technology Organization

311400000 Department of Medicine Chair Office Employee Status

Regular Shift

Day/1st Shift Work Arrangement

Onsite Equal Opportunity Statement

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

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